Charleys Rewards app not working? crashes or has problems?

Charleys Rewards Status

Published by Charleys Philly Steaks on 2023-12-23

About Charleys Rewards Charleys fans – take your Cheesesteak love to the
next level with Charleys Rewards. Get the best deals on your favorite menu
items, earn rewards and points every time you order, and be the first to know
about exclusive offers and new menu items.

I have a problem with Charleys Rewards

Are you having issues? Select the issue you are having below and provide feedback to Charleys Rewards.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 5 Comments

By Andrew 2 months ago

I updated the app today. Where do I enter the barcode number for the rewards?

By Annqunett 5 months ago

I changed phones and now I cannot log into my account I have tried to change password and it will not send me the link

By Gloria 1 year ago

Took my points, asks me log in, but log in tab not responding.

By [email protected] 1 year ago

Just a couple of days ago. I had 95 points on my rewards app and now it saids 11. Why did I loose my points?

By Sharesa Holt 1 year ago

App doesn't even open. Crashes immediately

Common dislikes about Charleys Rewards app

- Long list of randomly sorted locations

- Requires contact data to be updated

- Locks up and refuses to accept any entry

- No option to edit favorites

- Coupons and rewards don't always work

Have a Problem with Charleys Rewards? Report Issue

Common Charleys Rewards Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Charleys Rewards app on iOS and Android devices. Solve all Charleys Rewards app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Charleys Rewards iPhone Issues and Solutions

Charleys Rewards iOS app crashes, not working, errors
Charleys Rewards iOS app network issues
Charleys Rewards on iOS has black/white screen

Charleys Rewards Android App Issues and Solutions

Charleys Rewards has errors/crashing/not working
Charleys Rewards server network connectivity issues
Charleys Rewards has black screen

Charleys Rewards iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Charleys Rewards app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Charleys Rewards app crashes or not working on Iphone (iOS):

Close and restart the Charleys Rewards app on iPhone
Update Charleys Rewards app to the Latest Version for iOS
Uninstall and reinstall Charleys Rewards iPhone app
Update your iPhone to the latest iOS version

Fix Charleys Rewards on iPhone unable to connect to server/internet connection issues::

To resolve Charleys Rewards network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Charleys Rewards black/white screen (blank screen) on iPhone:

Follow the Charleys Rewards iOS app troubleshooting guide Here →

Charleys Rewards Android App Issues and Solutions

Fix Charleys Rewards not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Charleys Rewards app issues:

Force Stop the Charleys Rewards App
1. On android, goto "Settings" » click Charleys Rewards app. » click "Force Stop".

Update Charleys Rewards to the latest version on PlayStore

Clear Charleys Rewards App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Charleys Rewards app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Charleys Rewards.

Fix Charleys Rewards unable to contact server/ Charleys Rewards internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Charleys Rewards » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Charleys Rewards » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Charleys Rewards on android.

Solve Charleys Rewards black/white screens issue on Android:

Follow the Charleys Rewards android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Charleys Philly Steaks, developers of Charleys Rewards.

Verified email

Contact e-Mail: [email protected]

100% Contact Match

Developer: Gosh Enterprises

E-Mail: [email protected]

Website: Visit Charleys Rewards Website

52.94% Contact Match

Developer: Paytronix Systems

E-Mail: [email protected]

Website: Visit Paytronix Systems Website

About this app

PLUS, place orders on-the-go for delivery or pickup right in CharleysRewards ! • Points with every purchase ($1 Spent= 1 Point. 100 points= $5 Reward! • Customize your orders (no pickles? No worries! Got feedback? Get the best deals on your favorite menu items, earn rewards and points every time you order, and be the first to know about exclusive offers and new menu items. Charleys fans – take your Cheesesteak love to the next level with Charleys Rewards. We want to hear from you! Email us at rewards@charleys. com or head to the “Need Help? ” section of CharleysRewards to get in touch.