Once Status

Last Updated on 2022-12-22 by Once Dating AG

I have a problem with Once

Are you having issues? Select the issue you are having below and provide feedback to Once.

⚠️ Fix Now in One Click

⚠️ Most reported problems ⚠️

Not working

57.7%

26.9%

Crashes

7.7%

Screen

7.7%

24 hour clock ⏰

- The primary decision-making factor is a person's picture, with no additional information provided.

- The app does not allow users to set a maximum distance for matches.

- The section where users rate profiles by attractiveness is not useful.

- The app promises 4 potential matches per day with VIP subscription, but often only provides one and requires additional payment for more matches.

- There are many fake reviews meant to raise the average score of the app.

- The app is expensive for the few real users it has.

Common Once Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Once network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Once App
1. On android, goto Settings » Once » click [Force Stop]

Clear Once App Cache and Data:
1. On android, goto Settings » Apps » Once » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Once.

On android, goto Settings » Apps or Manage Apps tab.
Click Once » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Once » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Once