City Tele Coin app not working? crashes or has problems?

City Tele Coin Status


I have a problem with City Tele Coin

Are you having issues? Select the issue you are having below and provide feedback to City Tele Coin.



⚠️ Most reported problems ⚠️
Something else
38.6%

Login
27.1%

Not working
11.4%

Account
8.6%

Problems reported in the last 24 hours

24 hour clock ⏰

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
N
Nancy Salisbury:

Trying to login to app and get error saying network connection error

B
Brandy Lambert:

Why can't I log in it keeps saying not a valid key

B
Brandy Lambert:

I keep saying my phone number already exist and where I put my email in it says wrong password

📋 27 Reported Issues:

J
Jewells Bliss 2024-10-07

In the middle of a video visit and it cut us off and then it signed me out of that site and now I can't get back on keeps telling me that my password is invalid it won't let me sign on it all and I can't talk to my husband

S
Shaylee Driskill 2023-12-13

I have money on the account but when I try to message something it won't go through

S
Scott Thomas 2023-10-10

Can't remember the last number I used under this email used business account email with updated phone number and still can't login in .keeps sayin failed login credentials after I registered all over again .please help thanks

S
Sue A Weatherholtz 2023-09-12

Changed my phone number

K
Kara 2023-08-15

The inmate’s messages aren’t sending to me but my messages are sending to them

S
Sharleen 2023-08-12

It is not letting me on. I keeps say I don't have a account. I was just on it yesterday

R
Rachael Lanning 2023-07-16

When my mother calls me from jail and it gets to where I can select one to accept the call I press one and it just keeps going through the options and doesn't allow me to select an option. Its been happening for three days. It's not my connection or wifi I don't know what it is.

B
Blake Craft 2023-06-24

Video call doesnt open when my loved one is calling me so I miss calls a lot. Some messages say pending approval and never go through while others go through no problem with no review and the jail says messages dont need to be reviewed. While on video call I csn hear them at all but they czn hear me fine. This costs way too much money to have all these problems. Thank you for your help

M
Melisa. Glasscock 2023-06-23

I always have problems useing my serve yit says error n I have to keep on trying till finally goes through hours later whys is wrong with it??

D
DeAnn Lawrence 2023-06-23

The audio is coming out through the ear piece and not through the speaker. How can I fix this?

C
CATHERINE TAYLOR 2023-03-18

Can't do video call

K
Kristen Smith 2023-03-18

The camera won't turn to face me .I can see him but he can't see me . I've done a camera check on your your site and it says to verify if I can see myself which I can't . I have a moto g pure phone if that helps with troubleshooting. Please help resolve this issue

P
Patricia Carver 2023-01-17

I keep calling. Goes to fast busy. Cannot get online either Please let me know what to do.

J
Jennifer Hurst 2023-01-14

When I go to add money it says failed

J
Jennifer Hurst 2023-01-14

When I go to add money it says failed

V
Virginia Haynes 2023-01-11

Unable to text . It freezes . I've Uninstaller and reinstalled. Cleared catches still not working.

S
Samantha Oakley 2022-10-15

Camera is facing the wrong way I can see the inmate but they can't see me. And there is not an option to rotate the camera. Very aggravating. Way to much money spent to not get the full usage of the app

D
Dana 2022-10-14

How do I turn on my front camera while on video call with an inmate

L
Lisa 2022-08-30

Can't get credentials right to get thru it all.

N
Nicholas Leonard 2022-08-12

Change my phone number

L
Leigh Johnson 2022-07-12

It won't let me set it up on the app it says already on with my email so I try to reset password and I give phone number and says invalid

K
Krystal Bordelon 2022-06-27

Been having issue for 3 days. I keep getting error code “””Oops, something went wrong... Sorry, it looks like this call is already in progress. If you have closed your browser by mistake and tried restarting this call, please call our customer service center for assistance“”” I closed all browsers and even deleted and reinstalled still nothing. Can someone please help. Also inmate is getting same screen at catahoula correctional center his name is Kenneth dixon. The other inmates have no problem

J
Jeanie Harrell 2022-06-05

Why is my camera not showing my face during video the camera is facing the opposite direction and won't give me the option to switch the camera around. How to fix this on my Android moto g pure

S
Sonia Meyer 2022-05-23

Am having problem getting on city Tele coin I sign in but I can't get on password

D
Deanna Charles 2022-05-20

The visit keeps cutting off and my camera won't turn to see me

M
Melissa Fox 2022-05-06

My video calls I receive I answer them and my side camera facing the wrong way not my face or gives me option to change it

P
Pamela Gentry 2022-03-26

Almost every time I try to get on video chat with my fiance it either freezes it gives black screen or it goes mute and I can't hear him and this is every single time I M near I try to talk to him even getting wear when I try to talk to my regular phone it cuts out on that tube and it's not because of my cell phone or my service that has nothing to do with it it should not matter what kind of boxer talking from because you sit here and say that we can't get refunds or whatever up for using a cell phone but yet you asked for our phone number so that we can log into these things are we supposed to use our damn phone number to we're not using our phones y'all know this s*** don't work right now so y'all think y'all had this disclaimer to keep you from getting your money back with you to crush it I've been had your supervisor email me just to ignore me for the past 2 weeks!!! This is bul&sh%*!! It cost way too much money and time and energy to try to use this app to keep in touch with our loved ones to have it mess up so much and cost us so much damn money and you'll not be wanting a credit any of it back or help fix the problem

Showing 1-27 of 27 reported issues:

Have a Problem with City Tele Coin? Report Issue






  Contact Support

Verified email ✔✔

E-Mail: onlinesupport@citytelecoin.com

Website: 🌍 Visit CityTeleCoin Website

Developer: CityTeleCoin




‼️ Outages Happening Right Now

  • Mar 07, 2025, 12:30 AM

    a user from Antioch, United States reported problems with City Tele Coin : Not working

  • Feb 26, 2025, 06:20 AM

    a user from Denver, United States reported problems with City Tele Coin : Login

  • Feb 22, 2025, 01:41 AM

    a user from Kansas City, United States reported problems with City Tele Coin : Screen

  • Feb 18, 2025, 06:54 PM

    a user from Clinton, United States reported problems with City Tele Coin : Connection

  • Started 7 minutes ago

    Volvo Cars

  • Started 13 minutes ago

    WeMoms

  • Started 14 minutes ago

    Booking.com

  • Started 14 minutes ago

    ZBD

  • Started 18 minutes ago

    Coinomi Wallet

  • Started 22 minutes ago

    Forest

  • Started 22 minutes ago

    Microsoft Wordament