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⚠️ Most reported problems ⚠️

Not working
47.4%

Login
28.1%

Something else
19.3%

Account
3.5%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of The Coffee Bean Problems 😠👌🔥

- Few locations in Arizona

- Inconsistent app

- 1 point per dollar spent

- 540 dollars spent to reach top level

- No points rewards or pay with app/gift card

- No delivery in the mail

- Store closed long ago

- No local Kona coffee in Starbucks

  11 Reported Issues: 😵🆘🛟🚨📢

Leslie Aust
2024-09-09

App updated. Unable to login. Contacted tech support. "select forgot password and follow email instructions" Did that. Changed password. Logged into coffeebean.com. No problem. But the app doesn't recognize the new password or the old one or the next reset. So I am unable to use the app. After 2 weeks just stopped. I have other things to do without spending my time. Has to be something easier

Robert Speros
2024-04-22

hi, app crashes when trying to access birthday free drink birthday was 4/20 good until 4/23 if you can help me. thank you. rsperos@redacted 312 439-0142 text

Ello Cristine Tinaytinay
2024-03-28

Cannot update my coffee bean app?

Vince
2023-08-26

My app doesn't work on my phone anymore and I also don't see my points when I log into coffeebean.com I was in the purple tear I believe not very happy I've uninstalled the app four or five times and it still will not open

Michele
2022-10-12

I entered the wrong email address when I set up my account and I can’t do anything to reset it. I accidentally put .con instead of .com

Robert
2022-10-10

App sends verification code to wrong email address without allowing me to change the email. Deleting and reinstalling app does not work.

Brad Rice
2022-09-14

Card keeps giving errors. Missing my payment cards, missing my gift card with balance. Won't allow editing, and issues loading app. I have closed and reopened as well as logged out and back in.

Saemlinh Inmany
2022-06-26

Credit card error keeps happening on iOS.

Deanna
2022-05-27

Got an email saying i have a $4 beverage thing thats about to expire but i need to open the app to access it— and the app keeps crashing within 5 seconds. I’ve turned off my device, redownloaded the app, but it still keeps crashing. Is it not compatible with the new OS?

Elenie Barrera Jauregui
2022-05-20

It keeps asking for an IC number for log in? I have never received one. It had gotten in the way of me ordering since it is very time consuming waiting in line.

Gabriella Page
2022-04-15

Says I don't have a digital card yet it shows I have $5 on a digital card. I try to add a new digital card, doesn't work. I can't add money to the digital card I have and it won't add my debit card.

Showing 1-11 of 11

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About this app

Make your experience more rewarding with The Coffee Bean Rewards® App. * Save your customized drink and reorder with one touch.