Conveniently order ahead for your favorite hand-crafted Steakburgers, Homemade
Milkshakes and more. Build your perfect burgers and shakes with the toppings you
want.
Are you having issues? Select the issue you are having below and provide feedback to Steak 'n Shake Rewards Club.
By Adeola Adegboye 3 weeks ago
The app is horrible. It charges my card but says payment failed. Does this app the time. I currently have a free shake coupon that I can’t use because the app is not working right and has not been for a very long time. Please help.
By Joel Grigg 8 months ago
The app will not let me use my. Credit card I added my new card but it still doesn't let me use it. Also it doesn't allow me to redeem my rewards. If I use the kiosk In the store it says I have no rewards. I should have $12 in rewards.
By Branden Gomez 1 year ago
I just downloaded the steak shake app and it says with the download a free shake should appear but I don’t have any rewards. What could be wrong?
By Antonio Torres 1 year ago
Hi! My app is not scanning the receipts or letting me enter the receipts numbers manually. Please help!!! Thank you!!!
By Scott Highland 1 year ago
As soon as I try to open my app it disappears
By Travis Trier 1 year ago
As soon as I open my app it goes away
By Margaret Martin 1 year ago
Every time I try to open my app on my Iphone it goes away instantly.. It is my birthday month and I would like my special shake- love those! :0)
By Jerry 1 year ago
App just opens for a flash and goes away. Can’t order online or use our rewards. Tried restarting phone didn’t help
By Patricia 1 year ago
App won’t open for more than a second and then disappears.
By Molly 1 year ago
App opens and in a flash it’s gone! I tried reloading app & also rebooted my iPhone, same thing happens! This app has been a wreak from the start!
By Trina Semino 1 year ago
App won’t launch and just sits there. Small flash and that’s it
By Ella Acker 1 year ago
Every time I push on the app it turns off and I have five dollars on it and I can’t use it
By Kassandra 1 year ago
App and login on website will not work
- Minimum reload amount of $25
- Required to buy a gift card and link it to the app
- Balance on old app never transferred over
- Long wait times
- No offer of another side or money when only half a bowl of chili was served
- No cookie when ordering a 4for$4 combo
- Got someone else's order
- Food was cold when returning to get the original order
- Can't use gift cards
- Couldn't scan the app at the kiosk
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Complete guide to troubleshoot Steak 'n Shake Rewards Club app on iOS and Android devices. Solve all Steak 'n Shake Rewards Club app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Steak 'n Shake, developers of Steak 'n Shake Rewards Club.
98.11% Contact Match
Developer: Steak 'n Shake Enterprises
E-Mail: [email protected]
Website: Visit Steak 'n Shake Rewards Club Website
65% Contact Match
Developer: Wondoo Games
E-Mail: [email protected]
Website: Visit Wondoo Games Website
Our new Curbside experience lets us know when you arrive so that we can bring your order out to you—hot and fresh. Conveniently order ahead for your favorite hand-crafted Steakburgers, Homemade Milkshakes and more. Every order earns points that you can redeem for delicious rewards. Choose takeout, delivery, curbside pickup or our new car hop option. Use our car hop service by choosing a spot to park in when you arrive. Build your perfect burgers and shakes with the toppings you want. We'll bring your order right to your car. Then, from the comfort of your car, let us know your spot number. Get surprise bonus offers and rewards personalized to your tastes.