7-Eleven app not working? crashes or has problems?

7-Eleven Status


I have a problem with 7-Eleven

Are you having issues? Select the issue you are having below and provide feedback to 7-Eleven.



⚠️ Most reported problems ⚠️
Not working
31.9%

Something else
28.6%

Login
22.0%

Connection
5.5%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of 7-Eleven Problems 🔥

- Pop up telling you to verify your age doesn't go away

- 7/11 stores do not accept all cigarette coupons

- Must use digital coupons approved by 7/11

- Don't always remember to grab phone before going in

- Insultingly meager rewards

- No coffees credited toward free coffee program

📋 26 Reported Issues:

D
Dany 2025-01-25

App crashes after putting in phone number to log in. I've cleared the cache, uninstalled, updated.

I
Ivey Pearsall Evans 2025-01-25

app crashes upon login . website wpnt generate code. ive uninstallewd installed cleared cachr

E
Eleanor 2025-01-09

My app only show my card and nothing else

G
Gayle 2024-10-31

App keeps crashing

M
MICHAEL BRADLEY 2024-10-10

TRYING TO SIGN IN PUT MY NUMBER IN THEN IT ( UNABLE TO GENERATE CODE TRY AGAIN LATER .\ IT BEEN TWO TO THREE DAYS

S
Shirleen Moulton 2024-06-27

I am trying to download the 7 Eleven rewards app on my new phone and Google Play tells me it is not compatible with my device

S
STEVE IVERSON 2024-03-27

7-11 barcode not showing up, only the7

N
Norman Wright 2023-10-11

Every 2 hours keeps making me sign in or register using my phone number or e mail...ever since this app was updated it has been constant issues like this

M
Miriam Ehlert 2023-09-08

I do not think I should get a hassle that wasn't originated with me. The clerk at the 7-11 was not able to add my points. All I want is to have proper points added to my account. I do not have card with me. Store was #36930 in Frankenmuth, Michigan 48734. Are you able to just add earned points or not? Thank you.

D
Denise 2023-08-25

Same problems as everyone else. Barcode is vertical and unscannable.

M
Michelle Jones 2023-08-20

The redeem barcode does not show up since update became available.

D
Duane Garner 2023-08-13

App was downloaded from play store 3 times, installed without issue, and logged in. When I'm at the store and select "Show Barcode" it displays a vertical white column on black screen with 7Rewards heading, two tabs (one Scan Only, the other Scan and Pay) with words in very small letters and a very small barcode at the bottom. The width of the column is approximately 3/4 of an inch and the barcode is about 3/8 inch square that cannot be scanned. If I turn the phone sideways, the image does not auto rotate and widen. I have over $10 in my wallet and have not been able to use it at multiple stores. Phone is a Samsung Galaxy S8 in perfect working order. I have had 7Rewards and the app for over 5 years. GET THIS WORKING OR GIVE ME THE PREVIOUS VERSION OF THE APP. Thank you.

K
Karthiga Gopal 2023-08-03

7 eleven App is. Not working

J
John Peters 2023-06-09

I can log into the web page, but using the same login and password on the app gives the error message "Invalid input".

D
David Martin 2023-05-30

I keep getting A01 error message when I try to lock in fuel price. Why?

M
Michael Vander 2023-03-29

App not working. Text verification does not work

A
Archibald Crews 2023-03-23

The app says to use either the email/phone # Bar or to log in using facebook. My rewards has only ever used my phone number, but when I emter it the app's "Let's Go" button stays grey and won't let me press is. I've tried it XXX XXX XXXX, XXX-XXX-XXXX, and XXXXXXXXXX and the same result happens. Please help

S
Se 2023-03-21

can't login invalid input wtf is going on.

G
Geoff Stone 2023-03-14

Does allow me to login in. Reset password, deleted app, registered new email address rebooted phone and repeated. None of these actions worked. Just have to buy Ampol petrol.

A
Andy 2023-03-10

All my app does is rapidly open & close non-stop. I can't even use the app!

A
Anyssa 2022-12-26

I haven’t loaded for over about 2 weeks and I’ve been getting a limit loading error message why

P
Porfirio Cantu Jr. 2022-10-14

my card keeps saying invalid card...i can not redeem or use it anymore why?

T
Tammy 2022-10-11

I can't even create an account...just get "oops" unknown error.

A
Aaron Hubbard 2022-09-06

I have been getting the A01 error message on the 7/11 for over a week now

B
Bobbi Smith 2022-09-02

I am trying to log in to my app and it keeps giving me the message of invalid email/password. And yet I am able to log in to the online app on my computer

M
Mar-K Roberson 2022-08-04

My systems app will not pull up. I'm not able to see my points or my scanner to redeem points.

Showing 1-26 of 26 reported issues:

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Developer: 7-Eleven, Inc.