El Pollo Loco Status
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problems reported in the last 24 hours
Summary of El Pollo Loco Problems 😠👌🔥
- A bit confusing
- Receipt needs to be registered within 48 hours or else it expires
- Not always consistency between physical locations
- Delivery service (Postmates) does not keep you updated with order
- Does not offer simple features such as option to pay in store or put items on the side
- Does not offer coupons that are sent in the mail
10 Reported Issues: 😵🆘🛟🚨📢
App says it us no longer compatible with my device. Using android version 9.
App is not allowing me to use bar code or open account.
I used to be able to order my food from the pollo loco app with no problems but now, I am unable to, it always shows that my CC is declined and it refunds back my money right away. It’s soo frustrating, anybody having the same problem?? I tried deleting the app and replying it. I also logged off and on and nothing seems to work.
Unable to check out. Complete order button remains grayed out no matter what I do.
Can't clear unwanted items from food cart.
I can't log in on my Samsung phone. I get an "object Object" message. No clue what that means. But I can log in on my lap top.
I had a problem with the app. I was unable to use my 5.00 reward it expired on me. I could not retrieve the reward in this at the restaurant. It was today, 3/3/23. Could the reward be reset in my app? It was for 5.00. I was very disappointed ☹️ I could not use my reward.
Made a purchase today and asked cashier to scan my rewards QR code. Was told their scanner was down. Cannot locate where on app I can input bacode from order. Barcode is 5749278838346. Where to enter this number?
Want open...
Cannot use the offers. It says select available offers and choose which reward to apply. There is no tab for available offers at checkout. I’m only able to redeem in store. So how do I use my offers?
Have a Problem with El Pollo Loco - Loco Rewards? Report Issue
Common El Pollo Loco Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot El Pollo Loco app on iOS and Android devices. Solve all El Pollo Loco app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at El Pollo Loco, Inc., developers of El Pollo Loco.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit El Pollo Loco Website
Privacy Policy: https://www.elpolloloco.com/legal/
Developer: El Pollo Loco Developers
Conveniently order from the menu, order catering, pay in advance, request delivery and earn and redeem points with the El Pollo Loco app. Receive special rewards and offers, and redeem rewards for free food and drinks directly from ElPolloLoco . Automatically earn points with every qualified food and beverage purchase. Place an online order and either skip the line when you pick up, or order delivery direct to your door. $5 reward for every $50 spent. See app. com/rewards/ for more information.
