UPCIC app not working? crashes or has problems?

UPCIC Status

Published by Universal Property & Casualty Insurance Company on 2024-04-24

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Common dislikes about UPCIC app

- Unable to upload photos for claims

- Issues with entering bank account number

- No option to view or change bank account information

- Some users may find it difficult to remember the company name or account number for login

Have a Problem with UPCIC Mobile? Report Issue

Common UPCIC Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot UPCIC app on iOS and Android devices. Solve all UPCIC app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

UPCIC iPhone Issues and Solutions

UPCIC iOS app crashes, not working, errors
UPCIC iOS app network issues
UPCIC on iOS has black/white screen

UPCIC Android App Issues and Solutions

UPCIC has errors/crashing/not working
UPCIC server network connectivity issues
UPCIC has black screen

UPCIC iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever UPCIC app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix UPCIC app crashes or not working on Iphone (iOS):

Close and restart the UPCIC app on iPhone
Update UPCIC app to the Latest Version for iOS
Uninstall and reinstall UPCIC iPhone app
Update your iPhone to the latest iOS version

Fix UPCIC on iPhone unable to connect to server/internet connection issues::

To resolve UPCIC network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix UPCIC black/white screen (blank screen) on iPhone:

Follow the UPCIC iOS app troubleshooting guide Here →

UPCIC Android App Issues and Solutions

Fix UPCIC not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent UPCIC app issues:

Force Stop the UPCIC App
1. On android, goto "Settings" » click UPCIC app. » click "Force Stop".

Update UPCIC to the latest version on PlayStore

Clear UPCIC App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "UPCIC app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch UPCIC.

Fix UPCIC unable to contact server/ UPCIC internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click UPCIC » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got UPCIC » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch UPCIC on android.

Solve UPCIC black/white screens issue on Android:

Follow the UPCIC android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Universal Property & Casualty Insurance Company, developers of UPCIC.

100% Contact Match

Developer: Universal Property

E-Mail: [email protected]

Website: Visit UPCIC Website

66.67% Contact Match

Developer: United Heritage Insurance

E-Mail: [email protected]

Website: Visit United Heritage Insurance Website

About this app

With the Universal Property & Casualty Insurance Company mobile app, you can easily access your policy documents, make payments, file and track claims, find nearby agents and manage many other facets of your home insurance policy with the click of a button! • ACCESS POLICY DOCUMENTS - One-stop shop dashboard houses your crucial documents in one place. • MAKE PAYMENTS - Secure and confidential payment processing system. • FILE & TRACK CLAIMS - Easy filing form with drop down menus and immediate updates. • FIND AN AGENT - Locate your agent’s information or find an agent closest to you. • MANAGE SETTINGS - Go paperless or manage your SMS notifications with a single click.