Brivity GO app not working? crashes or has problems?

Brivity GO Status

Last Updated on 2025-01-23 by Brivity

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User reports:
No current problems

User reports 0

Summary of Brivity GO Problems 🔥

- Cannot send pictures or use emojis in messenger

- Limited options for setting up call lists

- Some minor tweaks needed for better functionality

- Occasional blank screen loading

- Time zone difference for East Coast users.

📋 1 Reported Issues:

Kelly Bishop 2022-08-17

Our brokerage is new to the brivity system and I cannot log into the app on my phone but have no problem logging into the website and CRM on my computer

Showing 1-1 of 1 reported issues:

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Common Brivity GO Problems & Solutions. Troubleshooting Guide

Table of Contents:

Brivity GO iPhone Issues and Solutions

Brivity GO iOS app crashes, not working, errors
Brivity GO iOS app network issues
Brivity GO on iOS has black/white screen

Brivity GO Android App Issues and Solutions

Brivity GO has errors/crashing/not working
Brivity GO server network connectivity issues
Brivity GO has black screen

⚠️ Troubleshoot | Fix Now in One Click

Brivity GO iPhone Issues and Solutions

How to fix Brivity GO app crashes or not working on Iphone (iOS):

Close and restart the Brivity GO app on iPhone
Update Brivity GO app to the Latest Version for iOS
Uninstall and reinstall Brivity GO iPhone app
Update your iPhone to the latest iOS version

Fix Brivity GO on iPhone unable to connect to server/internet connection issues::

To resolve Brivity GO network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Brivity GO Android App Issues and Solutions

Fix Brivity GO not working on Android, crashes, errors or is unresponsive:

Force Stop the Brivity GO App
1. On android, goto Settings » Brivity GO » click [Force Stop]

Update Brivity GO to the latest version on PlayStore

Clear Brivity GO App Cache and Data:
1. On android, goto Settings » Apps » Brivity GO » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Brivity GO.

Fix Brivity GO unable to contact server/ Brivity GO internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Brivity GO » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Brivity GO » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Brivity GO