Bonusly Status

Last Updated on 2025-09-03 by Bonusly

I have a problem with Bonusly

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User reports:
No current problems

- Recent update crashes the app

- App is just a wrapper for the website, not a native app

- Performance is poor

- App does not work on iPhone anymore

Nicole Holliday 2023-12-27

I haven't been able to log on for days. I have reset my password and keep getting the error saying my account has been deactivated.

Rhiannon 2023-05-12

Bonusly is in forever loading screen. Android 12 system

Showing 1-2 of 2 reported issues:

Common Bonusly Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Bonusly network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Bonusly App
1. On android, goto Settings » Bonusly » click [Force Stop]

Clear Bonusly App Cache and Data:
1. On android, goto Settings » Apps » Bonusly » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Bonusly.

On android, goto Settings » Apps or Manage Apps tab.
Click Bonusly » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Bonusly » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Bonusly