DC DMV app not working? crashes or has problems?

DC DMV Status

Last Updated on 2024-04-24 by Government of the District of Columbia

I have a problem with DC DMV

Are you having issues? Select the issue you are having below and provide feedback to DC DMV.

Read all Solutions

Fix Now in One Click

👨🏻‍👩🏻‍👦🏻‍👦🏻
1 User reports:
App has problems

User reports 1

⚠️ Most reported problems ⚠️

Connection

100.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of DC DMV Problems 😠👌🔥

- Technical errors when trying to send receipts or save registration to iPhone wallet

- App makes it difficult for Apple Card users to enter their card number

- Payment errors and issues with transaction numbers

Have a Problem with DC DMV? Report Issue

Common DC DMV Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot DC DMV app on iOS and Android devices. Solve all DC DMV app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

DC DMV iPhone Issues and Solutions

DC DMV iOS app crashes, not working, errors
DC DMV iOS app network issues
DC DMV on iOS has black/white screen

DC DMV Android App Issues and Solutions

DC DMV has errors/crashing/not working
DC DMV server network connectivity issues
DC DMV has black screen

DC DMV iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever DC DMV app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix DC DMV app crashes or not working on Iphone (iOS):

Close and restart the DC DMV app on iPhone
Update DC DMV app to the Latest Version for iOS
Uninstall and reinstall DC DMV iPhone app
Update your iPhone to the latest iOS version

Fix DC DMV on iPhone unable to connect to server/internet connection issues::

To resolve DC DMV network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix DC DMV black/white screen (blank screen) on iPhone:

Follow the DC DMV iOS app troubleshooting guide Here →

DC DMV Android App Issues and Solutions

Fix DC DMV not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent DC DMV app issues:

Force Stop the DC DMV App
1. On android, goto "Settings" » click DC DMV app. » click "Force Stop".

Update DC DMV to the latest version on PlayStore

Clear DC DMV App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "DC DMV app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch DC DMV.

Fix DC DMV unable to contact server/ DC DMV internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click DC DMV » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got DC DMV » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch DC DMV on android.

Solve DC DMV black/white screens issue on Android:

Follow the DC DMV android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Government of the District of Columbia, developers of DC DMV.

About this app

• You can add your Digital Vehicle Registration card to Apple Wallet now. • Renew & Replace services for ID Card and Driver License. • Get information on DMV (Holiday Schedule, Emergency Closures, etc.