Contact DC DMV Support

Registration info is still blank (see previous reviewer’s description) when trying to add it to the wallet app. Latest update (1.1.3) was supposed to fix this, but no dice. Maybe next year. Update: To respond to the developer’s note, I’d have to ask why the registration would need to be hidden after adding it to the Wallet app, since security measures are already in place in order to access it in the first place. Having to add our registration to the wallet and then having to go back to the DMV app to view it simply makes no sense at all. Why not just let us add the registration to the wallet for easy access and be done with it? Thanks for listening. I appreciated the response.

I’ve written two prior reviews which were not posted. I would rate zero stars if I could. I attempted to renew my registration and the app stated each time that it could not process the payment. However, when I checked my bank account, teach attempt to renew was charged to my account. So, the effort of having to reach out to my financial institution has been frustrating as the money will be temporarily put back in my account, but if it will processes they’ll the ban will take the money back out then I’ll have to work with the city to get my money back. Ugh!

Real DMV does not tell you this “app” is not instant (why make it in the 1st place) they can’t even see any payments you make on this “app” on top of that, after you make a payment the “app” just says insufficient funds if “even if you have thousands in the account” & shuts off with no chance of a receipt or ANY proof you paid “even if you show where they pulled money from your bank they WILL WITH A STRAIGHT FACE say we don’t have anything to do with the app that THEY refer you too.