SWISS app not working? crashes or has problems?

SWISS Status
I have a problem with SWISS

Are you having issues? Select the issue you are having below and provide feedback to SWISS.

⚠️ Fix Now in One Click
👨🏻‍👩🏻‍👦🏻‍👦🏻
18 User reports:
App has problems
 User reports 18

⚠️ Most reported problems ⚠️
Not working
54.2%

Something else
25.0%

Crashes
8.3%

Account
4.2%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of SWISS Problems 🔥

- No provisions for early check in of passengers residing in the US with a visa

- No reference to inflight WiFi on the app

- Cumbersome check in process

- Have to enter your *G card so many times, it never remembers you

- Unhelpful "My Bookings" page

📋 6 Reported Issues:

D
Daniel Dudak 2023-07-29

When booking, I entered complete international travel information for four travelers, including DOB, passport, and TSA information. When checking the app five days prior to departure for any updates, we noticed that our middle names, passport info, and TSA info had disappeared, and that all our dates of birth were changed by one day. We attempted to update and correct the changed information, but the app did not correct the missing and incorrect information. So we called Swiss to report the problem, and they took the correct information from us over the phone, however, the app (and the Swiss website) still has the incorrect (and missing) information.

A
AJ 2023-07-03

App and website will not let me enter passport details

J
Jay B Buxton 2023-06-07

Manage my booking is continuing to scroll and asking me not to refresh the page..its been an hour. Please advise.

J
Judi Owens 2022-08-24

I have downloaded the app to my iPhone 6s and every time I open it- it crashes

⚠️ Troubleshoot | Report Issue ⚠️
R
Robert E Hargroves 2022-08-14

Get an error message trying to register for the app. 1 error occurred. Error 60001.

S
Sean 2022-06-12

App not opening, can't find in app store to check update ,

Showing 1-6 of 6 reported issues:

Have a Problem with SWISS? Report Issue




Common SWISS Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. SWISS iPhone Issues and Solutions

  2. SWISS Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: contactus@swiss.com

Website: 🌍 Visit SWISS Website

Privacy Policy: http://swiss.com/ch/en/terms-conditions/privacy-statement

Developer: Swiss International Air Lines Ltd.




‼️ Outages Happening Right Now

  • Apr 14, 2025, 06:33 AM

    a user from Zurich, Switzerland reported problems with SWISS : Not working

  • Feb 19, 2025, 02:33 PM

    a user from Muhen, Switzerland reported problems with SWISS : Login

  • Started 35 seconds ago

    Tropical Smoothie Cafe

  • Started 6 minutes ago

    urpay

  • Started 7 minutes ago

    franceinfo

  • Started 21 minutes ago

    SOLARMAN Smart

  • Started 24 minutes ago

    Dreame

  • Started 24 minutes ago

    Hotels.com

  • Started 26 minutes ago

    hvv Card Info