CA DMV app not working? crashes or has problems?

CA DMV Status

Published by California Department of Motor Vehicles on 2023-10-13

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By Linda Black 7 months ago

Unable to put in mobile ca license

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Common CA DMV Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot CA DMV app on iOS and Android devices. Solve all CA DMV app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

CA DMV iPhone Issues and Solutions

CA DMV iOS app crashes, not working, errors
CA DMV iOS app network issues
CA DMV on iOS has black/white screen

CA DMV Android App Issues and Solutions

CA DMV has errors/crashing/not working
CA DMV server network connectivity issues
CA DMV has black screen

CA DMV iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever CA DMV app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix CA DMV app crashes or not working on Iphone (iOS):

Close and restart the CA DMV app on iPhone
Update CA DMV app to the Latest Version for iOS
Uninstall and reinstall CA DMV iPhone app
Update your iPhone to the latest iOS version

Fix CA DMV on iPhone unable to connect to server/internet connection issues::

To resolve CA DMV network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix CA DMV black/white screen (blank screen) on iPhone:

Follow the CA DMV iOS app troubleshooting guide Here →

CA DMV Android App Issues and Solutions

Fix CA DMV not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent CA DMV app issues:

Force Stop the CA DMV App
1. On android, goto "Settings" » click CA DMV app. » click "Force Stop".

Update CA DMV to the latest version on PlayStore

Clear CA DMV App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "CA DMV app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch CA DMV.

Fix CA DMV unable to contact server/ CA DMV internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click CA DMV » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got CA DMV » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch CA DMV on android.

Solve CA DMV black/white screens issue on Android:

Follow the CA DMV android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at California Department of Motor Vehicles, developers of CA DMV.

100% Contact Match

Developer: California Department of Motor Vehicles

E-Mail: [email protected]

Website: Visit CA DMV Website

About this app

Get excited about saving time and taking care of DMV business with your smartphone! Prepare to take the written driver’s license exam with sample tests, apply for your REAL ID, renew your vehicle registration, access your MyDMV account, and more.