Thai Consular app not working? crashes or has problems?

Thai Consular Status

Published by Department of Consular Affairs Ministry of Foreign Affairs on 2023-11-24

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Common Thai Consular Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Thai Consular app on iOS and Android devices. Solve all Thai Consular app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Thai Consular iPhone Issues and Solutions

Thai Consular iOS app crashes, not working, errors
Thai Consular iOS app network issues
Thai Consular on iOS has black/white screen

Thai Consular Android App Issues and Solutions

Thai Consular has errors/crashing/not working
Thai Consular server network connectivity issues
Thai Consular has black screen

Thai Consular iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Thai Consular app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Thai Consular app crashes or not working on Iphone (iOS):

Close and restart the Thai Consular app on iPhone
Update Thai Consular app to the Latest Version for iOS
Uninstall and reinstall Thai Consular iPhone app
Update your iPhone to the latest iOS version

Fix Thai Consular on iPhone unable to connect to server/internet connection issues::

To resolve Thai Consular network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Thai Consular black/white screen (blank screen) on iPhone:

Follow the Thai Consular iOS app troubleshooting guide Here →

Thai Consular Android App Issues and Solutions

Fix Thai Consular not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Thai Consular app issues:

Force Stop the Thai Consular App
1. On android, goto "Settings" » click Thai Consular app. » click "Force Stop".

Update Thai Consular to the latest version on PlayStore

Clear Thai Consular App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Thai Consular app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Thai Consular.

Fix Thai Consular unable to contact server/ Thai Consular internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Thai Consular » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Thai Consular » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Thai Consular on android.

Solve Thai Consular black/white screens issue on Android:

Follow the Thai Consular android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Department of Consular Affairs Ministry of Foreign Affairs, developers of Thai Consular.

100% Contact Match

Developer: Department of Consular Affairs (กรมการกงสุล)

E-Mail: [email protected]

Website: Visit Thai Consular Website

About this app

Application also provide the information of Thai Embassy / Thai consulate offices in International.