Thai Airways Reviews

Thai Airways Reviews

Published by on 2024-10-15

🏷️ About: Thank you for choosing Thai Airways. Whether relaxing holidays, city breaks, short trips, business of pleasure, simply download Thai Airways app to get your best travel companion.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
38.2%

🙄💅🫥 Neutral
33.4%

😎👌🔥 Positive experience
28.4%

~ from Justuseapp.com NLP analysis of 162 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Improved user interface and navigation

- Faster and easier booking process

- Smooth and efficient payment transactions

- Quick confirmation of bookings

- Convenient tracking of flights

- Responsive website with no delays

- Great for frequent flyers of Thai Airways

- Functional app for westerners



Read 20 Customer Service Reviews 👿🤬😡😠💢😤

3.7 out of 5

It’s an app that links to the website??

2022-06-24

Thai Airways can’t pay a software developer for a proper smarthone UI? What’s the point of using ThaiAirways if it’s the same as the website?
Not only that, the website doesn’t work for phones. When you try to calculate miles to spend, it crashes, when you try to log in, it crashes.

Barely functional

2022-07-25

Most of the time I’m unable to book a flight because ThaiAirways won’t proceed. Very frustrating. It usually fails trying to reach the payment page.

Keep asking me to update my mobile number

2022-08-26

It was good for a while. Then it keeps asking for me to go to website to update mobile number. First, why do I have to go to website to update the mobile number? I can’t I just updated on ThaiAirways ? Secondly after I’ve gone to the website to check, the mobile number is there. Nothing to update! I still keep getting the error message what a horrible app!

Worst Update

2022-09-27

When will Thai get their act together? New app doesn’t allow for profile edits/updates without connecting to website and terrible Interface. Apple wallet doesn’t update any longer. App is buggy and freezes constantly or redirects to the website which is equally bad. Spend some money and learn from your competitors like SQ or Eva.

I can’t open the app!!!

2022-10-28

The application used to be very useful when checking my frequent flyer status (Royal Orchid Plus) and other services like booking flights and check my flight status.

But now I can’t even open the application properly. It keep sending me back to the main IPhone home and unable to do anything in the application. Please have a look at this issue.

Good , easy to use

2022-11-29

It is an easy to use app
No issues at all

IPad Challenged

2022-12-30

Great app. Still needs to be amended to work with iPads. Other than this Thai Airways is the best!

Phew

2023-01-31

Booked a flight in less than 15 minutes ... in a hurry and happy to get the confirmation so quickly

Easy to use web site. Fast response

2023-03-04

Very easy to use web site. The site responds quickly. No delays. I’m pleased to use it to book and pay for flights from America

So glad it’s launched!

2023-04-02

I am a frequent flyer of Thai Airways and ThaiAirways makes booking and tracking flights so much more efficient and convenient!

Simple!

2023-05-04

Great app. Easy to search for flights and payment was quick and simple.

Finally a decent booking app

2023-06-04

I like this new app, smooth and easy booking. One thing they should upgrade the feature, automatically show up in upcoming trip after success payment.

Great improvements

2023-07-06

Really great improvements for westerners. Smooth transactions.

Well - finally they made it

2023-08-06

Great app guys. I will fly only Thai now instead of the budget airlines. Please make sure that the saved credit cards from ios can be automatically added. But a 500% improvement! Congratulations

New App

2023-09-07

They finally have a functional App!!

Huge improvement

2023-10-09

This new app is a huge improvement over the prior one. Please don’t ever revert back to the old ones format again. With this new app, I’ll probably fly Thai Airways more now that it’s easier & faster.

Thanks for the update.

Hello

2023-11-09

It’s awesome

Very easy to navigate

2023-12-11

This upgraded app is far superior than the previous Thai Airways app. The user interface is much friendlier and it is very easy to navigate around.

Easy to use

2024-12-18

Very easy to use however I didn’t seem to be able to select a seat

Well - finally they made it

2024-12-18

Great app guys. I will fly only Thai now instead of the budget airlines. Please make sure that the saved credit cards from ios can be automatically added. But a 500% improvement! Congratulations



Is Thai Airways Safe? 🤗🙏


Yes. Thai Airways is very safe to use. This is based on our NLP (Natural language processing) analysis of over 162 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.7/5 . Justuseapp Safety Score for Thai Airways Is 42.7/100.


Is Thai Airways Legit? 💯


Yes. Thai Airways is a totally legit app. This conclusion was arrived at by running over 162 Thai Airways User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Thai Airways Is 92.9/100..


Is Thai Airways not working? 🚨


Thai Airways works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Thai Airways? Post a Review




Features

Whether relaxing holidays, city breaks, short trips, business of pleasure, simply download Thai Airways app to get your best travel companion.

Search for flight availability or access recent flight searches and book flights to your favorite destinations.

View your Royal Orchid Plus membership profile, miles, and member tier.

Pre-populate Royal Orchid Plus member details on the passenger information page.

Access your trip offline, and view details of your past and upcoming bookings.

Get quick access to our services based on your travel journey.

Plan your trips and check flight schedule beforehand.

Explore THAI’s great deals and promotional offers.

Easier and simpler check-in process on your mobile device.

  Customer Service/Support
Developer:
Thai Airways International

Contact e-Mail: