HCMToGo app not working? crashes or has problems?

HCMToGo Status


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⚠️ Most reported problems ⚠️

Not working
49.0%

Login
19.5%

Connection
12.4%

Something else
10.4%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of HCMToGo Problems 😠👌🔥

- Unethical practice of companies harassing the user to give an automatic 5 star rating

- Poorly done and difficult to navigate

- Schedule is difficult to find

- Timesheet gives decimal points for hours

- Multiple tabs make it confusing

  25 Reported Issues: 😵🆘🛟🚨📢

CARoll Tennant
2024-05-10

I need to check my payroll

CARoll Tennant
2024-04-18

Wont download

Cmarquez
2024-04-10

App won't give me access on my new phone and tablet (both androids) or on my iPad. I've tried everything through my employer's office manager (she said she contacted HCMToGo), T- Mobile and on my own multiple times. Do I need you to approve access to these new devices? Is it a security issue? *I can still access it on my work computer. Please advise soon. Camille Marquez from Blacker Family Dental in Kansas City, MO camillesmonkeys@redacted. 816-674-5862

Jerry Nelson
2023-10-06

I cant remember my user name or password.

Rex Bass
2023-08-21

Been locked out my account for 2 days and can't get back into it

Katrina Harris
2023-07-13

I'm trying to open my HCMtoGo app so I can get access to my W2 form but it keeps saying account locked.

Antoinette Grant
2023-07-06

Need to update phone n email

Amanda S Felton
2023-07-05

i am trying to change my checking driect deposit. evry time i click on the end date it crashes me out,

Matt
2023-04-21

The app refuses to open from my phone.

Elida Marquez
2023-04-14

Why it's not letting me see my account number

Margaret Ewing
2023-03-09

I can’t get into my account because it needs to verify its me but I don’t have the same phone number and I have a different email as well and so I can’t get in so how can I change my number and email

Mr Mark Nicholls
2023-02-07

HCMToGO app now requests one-time authentication code. Have tried the one generated by Microsoft but it always rejects. Therefore unable to get into the app.

Tammy Taylor
2023-01-18

This app keeps locking me and other employees and the app is not sucure with our personal information with it being tax time and ppl need verification for programs what i do to fix this

Sarah Crittenden
2023-01-13

My HCM Togo login screen says account locked, how can I get it unlocked so I can get my W2

Angela Blanton
2023-01-12

My account is locked.. would not take my password all of a sudden and tried a few times and now account is locked.

Trina Stamey
2023-01-07

I only work a few days a week but at least once a week I cannot get the HCMtoapp to work. All I get is a blue circle going around and around. I am online when this happens. I have tried turning the phone on and off, resetting the network settings, and even reinstalled the app. It will work fine the next few times, then stops working again. I am using an iphone with the latest IOS.

Gloria Silvia
2022-12-29

The app is not working in my phone since the update a few weeks ago. I have made sure everything is updated on the phone, new iOS update done and deleted and redown loaded the app. I enter my information and go to enter, and it says my login is not found. It's the same log in and password that is on the laptop and the HR person reset.

Donna Perry
2022-09-10

Error message everytime . After entering name and Welcome1! It goes to error

Amanda Pautz
2022-08-18

I have some employees at Sunlite Plastics in Germantown that are trying to login on the app. Several employees got an error message after entering North America and our company shortname. The Error says "HTTP Status 404 - Not Found. Type: Status Report. Message: The requested source [/ta/4546.home] is not available. Description: the origin server did not find a current respresentation for the target resource or is not willing to disclose that one exists. Apache Tomcat/8.5.66"

Nick Penfold
2022-05-30

i cant login think i have forgotten my password and app wont let me change password as i says my account is locked

John Archer
2022-05-18

first time user trying to get pay stubs - Says account Locked

Samatha Anderson
2022-04-21

First time user trying to get paystubs will not work

Hamid Moradi
2022-04-21

Server not available

Liga Vilsone
2022-03-08

I can't change my password

Amber Angel
2022-02-26

I can't get my username or password reset

Showing 1-25 of 25

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About this app

If you get stuck on this your COMPANY ADMIN can help you out. • Companies need to be using approval workflows to process To Do Items. • Supported Timesheet Profiles are Bulk Hours and Start/End (All Days) only. • Administrator should provide their company’s Short Name to users for login.  Please check with your manager or company admin to get access to the new app. • When logging in with this app you will need to select the region you are using as well as the Company Shortname (The unique Identification number your company administrator needs to provide to you. • After you enter that information you will be prompted to enter in your Company, Username, and Password.  HCMToGo requires a company shortname, which is a unique company identifier which you can get from your company administrator. Tada!  Before you jump in and download it be sure to take a look at the following. • If your administrator has not setup the new this app app for your organization, you will NOT be able to get access.  Company Shortname Required!  Your employer must have the this app software configured for mobile use.  The new this app mobile app is here!  Contact your system administrator for more details. • Users need to have permission to access the new app via their security profile. • Users need to be permissioned to have access via their UI Preferences widget within their security profile. • Companies need to be using approval workflows to process To Do Items. • Supported Timesheet Profiles are Bulk Hours and Start/End (All Days) only. • Administrator should provide their company’s Short Name to users for login.