HCMToGo Status
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Problems reported in the last 24 hours
🔨🐞 Solved: verified fixes that worked!
[Solved] Change the Sim card and now HCMTtogo doesn't recognize my name or password
Comes up as a blank white screen on my phone
📋 25 Reported Issues:
I need to check my payroll
Wont download
App won't give me access on my new phone and tablet (both androids) or on my iPad. I've tried everything through my employer's office manager (she said she contacted HCMToGo), T- Mobile and on my own multiple times. Do I need you to approve access to these new devices? Is it a security issue? *I can still access it on my work computer. Please advise soon. Camille Marquez from Blacker Family Dental in Kansas City, MO camillesmonkeys@redacted. 816-674-5862
I cant remember my user name or password.
Been locked out my account for 2 days and can't get back into it
I'm trying to open my HCMtoGo app so I can get access to my W2 form but it keeps saying account locked.
Need to update phone n email
i am trying to change my checking driect deposit. evry time i click on the end date it crashes me out,
The app refuses to open from my phone.
Why it's not letting me see my account number
I can’t get into my account because it needs to verify its me but I don’t have the same phone number and I have a different email as well and so I can’t get in so how can I change my number and email
HCMToGO app now requests one-time authentication code. Have tried the one generated by Microsoft but it always rejects. Therefore unable to get into the app.
This app keeps locking me and other employees and the app is not sucure with our personal information with it being tax time and ppl need verification for programs what i do to fix this
My HCM Togo login screen says account locked, how can I get it unlocked so I can get my W2
My account is locked.. would not take my password all of a sudden and tried a few times and now account is locked.
I only work a few days a week but at least once a week I cannot get the HCMtoapp to work. All I get is a blue circle going around and around. I am online when this happens. I have tried turning the phone on and off, resetting the network settings, and even reinstalled the app. It will work fine the next few times, then stops working again. I am using an iphone with the latest IOS.
The app is not working in my phone since the update a few weeks ago. I have made sure everything is updated on the phone, new iOS update done and deleted and redown loaded the app. I enter my information and go to enter, and it says my login is not found. It's the same log in and password that is on the laptop and the HR person reset.
Error message everytime . After entering name and Welcome1! It goes to error
I have some employees at Sunlite Plastics in Germantown that are trying to login on the app. Several employees got an error message after entering North America and our company shortname. The Error says "HTTP Status 404 - Not Found. Type: Status Report. Message: The requested source [/ta/4546.home] is not available. Description: the origin server did not find a current respresentation for the target resource or is not willing to disclose that one exists. Apache Tomcat/8.5.66"
i cant login think i have forgotten my password and app wont let me change password as i says my account is locked
first time user trying to get pay stubs - Says account Locked
First time user trying to get paystubs will not work
Server not available
I can't change my password
I can't get my username or password reset
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Verified email ✔✔
E-Mail: support@saashr.com
Website: 🌍 Visit HCMToGo Website
Privacy Policy: https://www.kronos.com/privacy-policy
Developer: Workforce Ready
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May 12, 2025, 06:19 PMa user from Melbourne, United States reported problems with HCMToGo : Login
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a user from Falkirk, United Kingdom reported problems with HCMToGo : Not working
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Mar 04, 2025, 09:20 PM
a user from Worcester, United States reported problems with HCMToGo : Login
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