HCMToGo Reviews

HCMToGo Reviews

Published by on 2024-10-11

🏷️ About: Sorry about that! Here's the overview and list of features of the HCMtoGo mobile app: The HCMtoGo mobile app is a human resource management app that allows employees and managers to access and manage their HR needs on-the-go. However, before using the app, users need to have permission and access to it via their security profile. Also, companies need to be using approval workflows to process To Do Items, and supported timesheet profiles are Bulk Hours and Start/End (All Days) only. The app requires a company shortname, which is a unique company identifier that users can get from their company administrator.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
51.0%

😎👌🔥 Positive experience
34.5%

🙄💅🫥 Neutral
14.6%

~ from Justuseapp.com NLP analysis of 14,180 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Very easy to use

- Convenient

- Customizable widgets

- Quick to learn

- Secure with face ID

- Reliable

- User friendly interface

- Fast loading



Read 42 Customer Service Reviews 👿🤬😡😠💢😤

4.2 out of 5

HCMtoGo is glitchy and slow with iPhone SE

2022-05-25

The opening screen always tells me that I’m denied access to this info, but if I click on the menu on the upper left, a drop down menu appears and I am allowed normal access. We use HCMToGo to clock in on a desktop. I’m not sure if the option for a WiFi clock in on our phones exists, but that would be much easier and more hygienic. Navigating through your own data in HCMToGo , at least on an iPhone SE, is not intuitive and redundant.

Quit changing the app

2022-06-26

Since the latest update the “clock in” button is at the bottom of the screen on iPhone 11 and 12 so close to the “swipe up” bar that we often accidentally clock in when our intent is to background HCMToGo . Also the little “drop down” arrow to select “clock out” is too small and we often end up clocking in when we want to be clocking out. You need two separate buttons further from the bottom of the screen. Also, if I am clocked in at the moment the clock in button should be grayed out and vice versa.

Not great , not even good

2022-07-27

First off, I despise the unethical practice of companies harassing the user to give an automatic 5 star rating to get rid of the pop up asking for a rating. I have chosen “no thanks” 20 times trying to get that request to go away. I would not give a 5 star rating for HCMToGo. I might have given 3 stars but now its 1 star for that reason. HCMToGo itself is poorly done and difficult to navigate. The headings given do not describe well what you are looking for. I’ve used HCMToGo since January and every time I’m looking for info such as what my PTO accumulation rate is, or how to correct a punch because YOUR server is down, I have to search and search through menu options that do not describe what I’m looking for. So although you embezzled a 5 star rating from me, I’m here to give you 1 star and wish I could give zero stars

Worst app ever

2022-08-28

1. People must sign into work before they can sign out so “clocking in” should be on the left and “clocking out” on the right.
2. Constant “server not available” is a pain.
3. HCMToGo can only remember your location for the immediate time frame you are clocked in for even though it is the only place you work.
4. If you don’t tell it to save the location, it doesn’t clock you in at all.
5. Why does it require a new password? The old one was working just fine!

Not user friendly

2022-09-29

HCMToGo is difficult to use and makes you log in and out every time you need to clock in or out. It often says it’s not able to connect to the server which creates more of a hassle to correct missed punches. It also doesn’t allow you to stay logged in if you keep HCMToGo running during a lunch break. They changed the lay out so you have to go through an additional page before finally getting to the clock screen to clock in or out.

Difficult to use and outdated

2022-10-30

My job recently switched to using this app, and none of us like HCMToGo . The schedule is very difficult to find hidden under multiple tabs. The timesheet gives decimal points for your hours, so you have to do math to figure out how many hours and minutes you’ve actually worked. This has caused multiple of my coworkers to go over hours because of how confusingly HCMToGo is set up. Please take away all the multiple tabs and make the hours show in minutes and hours. All of my coworkers are great with computers and technology, but HCMToGo challenges even the most computer literate person.

We have never had any issue using the previous app, TSheets! HCMToGo could learn many things from TSheets!

Please stop changing this app

2022-12-01

Please stop changing HCMToGo. It used to be so easy to log in and clock in. It seems like every week you guys are changing HCMToGo and it’s never for the better. Every time you change things, it makes clocking in or out a little bit harder and take a little longer. Please for the love of god just leave this buggy and inconsistent app alone, we have no choice but to use it and HCMToGo has a direct effect on workflow and getting our time cards correct so we can get paid properly every week.

Why I gave you two stars

2023-01-01

HCMToGo has some good applications, but overall it is not particularly user friendly. I always click the Remember My Log In box. And HCMToGo never does. Navigating thru the various sections is a crap shoot at best.
When I want to check my schedule for the next week or pay period I often get re-directed to another page that is NOT what I need.
It might be a good idea if you have a user that relies on HCMToGo help you make it more user friendly.

When programmers are allowed to design a user interface

2023-02-02

The software works, most of the time, but that’s about the best I can say for it. It’s not at all intuitive. I’ve used it for over six months now and I still can’t find what I need most of the time.

There’s virtually no consistency between the various screens and how the reports work so what works on one screen doesn’t necessarily work on another one. The same controls and settings will often appear in different places on different screens.

Numbers that HCMToGo should be calculating in real-time (like how many hours I’ve worked today when I’m still punched in and my week-to-date hours worked) don’t. Even after you punch out, today’s hours don’t show up in your totals until tomorrow.

HCMToGo could easily be SO much better. But it’s not. :-(

Clunky interface is confusing, crashes between opens, overall very hard to use

2023-03-06

A company I work with recently switched to using this app. My first reaction was that the interface was extremely hard to use compared to HCMToGo we switched from and was way more intuitive, way more user friendly, it took me and everyone else I work with WAY longer than it should have to simply find our schedule. Information that should be easy to access is hidden through menus and tabs, maybe that’s all customizable to some point but the default UI would be way better if it was simplified. That’s my biggest gripe, and I hope the developers working on HCMToGo consider the non technical average joe and simplify the interface. HCMToGo crashes between opens. I understand logging out after use, but HCMToGo crashes and after each login I have to manually close the program each time. Minor inconvenience, but HCMToGo is riddled with minor inconveniences that add up across our company while we are adjusting to what is right now a very cumbersome app.

Does it’s job, but…

2023-04-04

HCMToGo has a lot of timesheet utilities and makes clocking in/out more accessible, but it does have some bugs that are off putting. As a user, I’ve had more then a few instances (including right before writing this) where I opened HCMToGo to get a “server is unavailable” message, only to then force close and re-open HCMToGo and be able to connect and log in just fine. These kinds of things can potentially make a difference in punch in/out times.

Does this work?

2023-05-06

I’ve repeatedly had problems with HCMToGo . Especially towards the end of the shift. I can’t move around in HCMToGo ., it freezes up, I can’t clock out or it doesn’t register that I clocked in when I certainly did and I will clock out and tells me I can’t because I just clocked out when I hadn’t! Sometimes unusual or wrong pages come up and I can’t get them to go away. Other times I can’t get HCMToGo to work at all. I deleted HCMToGo and reinstalled it but I still have problems with it.

meh

2023-06-06

not super great. still needs some work; Won’t open again after you use it (you have to hard close HCMToGo each time) a white screen just shows, navigation within is not intuitive. issues clocking out if you’ve done an overnight. i know HCMToGo is supposed to be helpful but managers end up having to take more time than normal to add in all the missed clocks. and there isn’t a way to go back when entering benefits data if you’ve missed something, you basically have to start over again.
keep working, team!

App usage

2023-07-08

HCMToGo allows for a minimum amount of usage via phone as it does not stack available screens/data easily to allow the user to view options on a smart phone. Scrolling up and down and turning a phone from side-to-sides needed frequently to view data. Users unfamiliar with the regular screen options could easily get frustrated with HCMToGo version.

Buggy and insane menus

2023-08-08

Face ID login never works and I usually end up having to type my user name and password every time.

Admittedly our company uses very few of the plentiful features, but it’s wild that every navigation menu item is buried with in at least one collapsable menu item. Usually by the same name. (My Time > Timesheets > Timesheet (other options in that menu include “My Timesheets” why not just one button.

Ultimately I appreciate that I can clock in and out on the home page (unlike many other time tracking apps weirdly) But the organization and prioritization of everything else in HCMToGo is really frustrating.

Biometric issue

2023-09-09

I use HCMToGo for work, it was functional until recent update. I was able to log in using biometrics but now I can’t, there is no option on the log on screen to select facial recognition.

It is enabled in the settings but is missing on the log on screen.

Please fix!!

Better than my bank app

2023-10-11

Very convenient when it is working. Sometimes I have to go back to my old app because HCMToGo just doesn’t connect. This isn’t that often thank goodness. My Bank app is way more frustrating. Could be easier to navigate in certain areas

Complete service

2023-11-11

We switched from a competitor service and found this to be more reliable with options for requesting time off, reviewing time history and more. It loads faster and has a user friendly interface.

Love it!

2023-12-13

This is my first time ever using or even having the option to use this kind of app for work! It is very easy to use and it’s SO convenient! Every big work organization should have this for their employees! Even down to the small details to see exactly how long you’ve work; down to the amount of days is just so cool to me. If I could give a bigger star rating I 100% would. I have heard of other employees having difficulties with HCMToGo. I’m not sure if it’s due to the user or our HR but I personally have had no problems. Not to mention requiring to update your password every so often is great. It’s a hassle to do but they do what they can safety of your information and I love it 😃

Awesome App with deep functionality

2024-01-13

I am able to do much more with this app versus other HCM apps. The widgets are customizable and easy to use. Employees can very quickly learn to navigate a broad set of features. Our business is so much more efficient with features like PTO requests, missing and chanes to punches and shift swaps using HCMToGo . We are able to spend more time on employee satisfaction versus mundane tasks. HCMToGo is very secure with face ID allowing seamless login with GEO fencing to prevent time theft. The technology is way more advanced than any other platform.

Disappointed

2024-12-18

Many people in my office having issue with logging on to HCMToGo. User friendly it is not.

Decent, far from perfect!

2024-12-18

Many companies ROUND employee time. For whatever reason, HCMToGo will not show time in rounded format on employee time sheets leading to confusion. Not sure why this wasn’t a no-brainer for the developers to offer this modification.

Great idea for app but it is super buggy!!!

2024-12-18

Currently unusable to my whole company today, says it can’t retrieve location for anyone. Don’t know what maps they use but work construction and can hardly ever punch into job sites. Works greats when it wants to but it usually slow, needs a lot of work please work on the bugs!!!

Logging in

2024-12-18

Can't log in. No directions outside of given do-this. No FAQ to help me solve problem. Supposed to use for work daily but it's not working.

Good idea if it had the right developers

2024-12-18

App will not update on iPhone IOS.
Other problems may just be crap HR where I work.

Good but needs work!!!

2024-12-18

Can we please get some Face ID and Touch ID instead of having to sign in every time by typing the password. Way over due!!!

Update needed

2024-12-18

Tired of punching in password every time

Best App!!

2024-12-18

Best App!! Old reviews are irrelevant when issues/bugs have been resolved - so make sure to check for new versions of HCMToGo to get most out of it! Honest feedback is the key. It user friendly and new features are being added all the time; that’s why I like HCMToGo!

HCMtogo / the perfect complement to Workforce Ready!

2024-12-18

HCMToGo easily downloads and installs with no help needed and does exactly what it’s supposed to do! In today’s mobile and employee empowered world, it’s just what is needed to accommodate the modern workforce

Best App Ever!

2024-12-18

As an employee and manager I can do everything in HCMToGo from making changes to approving processes. This saves so much time and it’s easy to use. The features are great.

So Easy to use

2024-12-18

Compared to other apps I’ve used this is so much easier. It’s like they read my mind when they built it.

Convenience on the Go

2024-12-18

needed pay information for a loan and it was right at my fingertips! Easy to use

Fantastic!!

2024-12-18

Wow, I love HCMToGo now that everything is fixed. This really helps me manage employees on the go. I love how they keep updating and improving HCMToGo !!

Great App

2024-12-18

I love HCMToGo it looks and navigates just like the web version

Very intuitive & easy to use

2024-12-18

All web-browser functionality is available on HCMToGo , which makes managing expenses, PTO requests, and finding pay stub info very easy.

Sean Beckwith
2023-09-08

WHY DO I HAVE TO HAVE A TEXT OR PHONE CALL FOR VERIFICATION EVERY TIME I TRY AND LOG IN???????????????? EVERYONE IN MY BUSINESS GROUP HAS GOT TO DO THIS. THIS IS BEYOND FRUSTRATING AND TIME CONSUMING WHEN TRYING TO SIMPLY APPROVE AN EMPLOYEES TIME OFF OR VIEW EMPLOYEE PROFILES. ABSOLUTELY RIDICULOUS!

Laurie Ludwig
2022-07-10

App never loads.

Shelia Alls
2021-10-11

How do I get my password company name and username when the company never has given to me?

Courtney Neher
2021-03-24

I have downloaded the app for my new job and I do not have the clock in or out button available. Not only that but if I try to manual put it in, it will not let me override it. I would love this to work cause I’m not gaining my hours if I can’t clock in or out.

Marijane Currier
2021-03-17

The app keeps locking me out and makes it imposable to print w2 form. very annoying. There is no way to contact anyone for help, very annoying. Please put a HELP button on this annoying app!

Bonnie
2021-02-11

I absolutely hate this app. Not only can you not clock in or out if you're in a dead zone but GOD help the asshole that forgets their password! Know what???? You have to put in your old password to change it! How the hell are you supposed to put in your old password if you've forgotten it?!?! Now I'm locked out of my account and won't get paid! Nice going! WORST APP ever!!!

Tatiyanna
2020-12-18

Im trying to log in and its saying I need to talk to an administrator.



Is HCMToGo Safe? 🤗🙏


Yes. HCMToGo is very safe to use. This is based on our NLP (Natural language processing) analysis of over 14,180 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.2/5 . Justuseapp Safety Score for HCMToGo Is 40.3/100.


Is HCMToGo Legit? 💯


Yes. HCMToGo is a totally legit app. This conclusion was arrived at by running over 14,180 HCMToGo User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for HCMToGo Is 57.3/100..


Is HCMToGo not working? 🚨


HCMToGo works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with HCMToGo? Post a Review




Features

- Check and edit timesheets for accuracy

- Submit and view time off requests

- Check vacation/sick balances

- Enroll in benefits and view existing benefits

- Check schedule

- View pay stubs and manage direct deposits

- Swap shifts with peers (if enabled)

  Customer Service/Support
Developer:
SaaShr.com


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