RidePATH app not working? crashes or has problems?

RidePATH Status

Last Updated on 2023-12-20 by Port Authority NY/NJ

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Common RidePATH Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot RidePATH app on iOS and Android devices. Solve all RidePATH app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

RidePATH iPhone Issues and Solutions

RidePATH iOS app crashes, not working, errors
RidePATH iOS app network issues
RidePATH on iOS has black/white screen

RidePATH Android App Issues and Solutions

RidePATH has errors/crashing/not working
RidePATH server network connectivity issues
RidePATH has black screen

RidePATH iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever RidePATH app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix RidePATH app crashes or not working on Iphone (iOS):

Close and restart the RidePATH app on iPhone
Update RidePATH app to the Latest Version for iOS
Uninstall and reinstall RidePATH iPhone app
Update your iPhone to the latest iOS version

Fix RidePATH on iPhone unable to connect to server/internet connection issues::

To resolve RidePATH network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix RidePATH black/white screen (blank screen) on iPhone:

Follow the RidePATH iOS app troubleshooting guide Here →

RidePATH Android App Issues and Solutions

Fix RidePATH not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent RidePATH app issues:

Force Stop the RidePATH App
1. On android, goto "Settings" » click RidePATH app. » click "Force Stop".

Update RidePATH to the latest version on PlayStore

Clear RidePATH App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "RidePATH app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch RidePATH.

Fix RidePATH unable to contact server/ RidePATH internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click RidePATH » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got RidePATH » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch RidePATH on android.

Solve RidePATH black/white screens issue on Android:

Follow the RidePATH android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Port Authority NY/NJ, developers of RidePATH.

About this app

The official this app app provides real time countdown information, schedules, trip-planning, and alerts - all in one convenient place. RidePATH now defaults to real-time results as soon as you open it! We heard your feedback and now real-time has your favorites! PATH is a wholly-owned subsidiary of The Port Authority of New York and New Jersey.