RidePATH Reviews

RidePATH Reviews

Published by on 2023-12-20

🏷️ About: The official RidePATH app provides real time countdown information, schedules, trip-planning, and alerts - all in one convenient place. We heard your feedback and now real-time has your favorites! The app now defaults to real-time results as soon as you open it! Faster response with real-time now as well: · Get Real Time countdown clocks in the app · Look up train schedules by station – even when underground · View PATH.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
68.3%

🙄💅🫥 Neutral
17.2%

😎👌🔥 Positive experience
14.5%

~ from Justuseapp.com NLP analysis of 194 combined software reviews.



Read 20 Customer Service Reviews 👿🤬😡😠💢😤

2.5 out of 5

Garbage. Typical Failure by Port Authority

2022-06-04

First RidePATH has to download an update every day. Next, what’s the point. The times are NEVER right. I’m sitting in a station right now righting this because I have an extra 11 minutes thanks to RidePATH. Start firing people and get this right!!!!

Often misleading

2022-07-05

RidePATH is quite visually helpful, but it appears to only show scheduled departures. So, where RidePATH says the next train to leave the WTC is a Hoboken train, all too often a Newark train comes in after the Hoboken train, but leaves before the Hoboken train, and vice versa.

This is annoying because the trains leave from different platforms, and since PATH does not provide announcements about which train is actually leaving first, RidePATH ends up providing frustration for those passengers who only want to go to Exchange Place. This occurs at least once or twice a week.

RidePATH also does not take into account trains that are taken out of service late in the rush hour. So while there may be a 10:12 train leaving on the Newark platform, when it arrives and is marked “no passengers,” you may or may not have time to get to the Hoboken platform and the train that is sitting there, ready to leave.

Until PATH IT improves its software to be more accurate, I recommend not bothering to download it, remove it if you already have it, or ignore its information for now, or at least take that information with a large grain of salt.

Maybe RidePATH will be useful in some future version.

App is as useful as the escalator at Grove Street

2022-08-06

Claim: pushes real-time alerts and travel info when you arrive at the station.
Reality: pushes the published timetable. Actual arrival/departure times and info about delays are NOT sent. For instance, service was delayed this morning and yesterday, yet RidePATH did not send that info when I arrived at the station either day.

Claim: Includes maps of the PATH system.
Reality: The maps are tiny and unreadable on a phone and you cannot scroll/zoom.

Claim: This is a useful new tool for PATH commuters.
Reality: it looks like a high school kid’s coding project and you still need to follow PATHtrain on twitter to get delay alerts.

The only positive thing I can say is that getting the scheduled departure times sent to your phone beats watching the departure times scroll sllllowwwwwllllyyyyy across the bottom of a PATHvision screen.

Frequent false times

2022-09-07

RidePATH is constantly radically imprecise. And for late night travel past midnight, RidePATH is the height of inconvenience. Just rushed to the station to make it 2 minutes before RidePATH says the train will arrive. The station indicates it's not set to arrive for another 26 minutes. Having happened more than a couple times before, now I erase this garbage app and just wing it.

Features Don’t Work

2022-10-08

RidePATH should be much simpler and more intuitive to use. And to top it off, many features don’t work. For instance, when you select a route from the schedule section, the route doesn’t come up. This seems to be a glitch since this feature is highlighted on the advertisements and when you select the route it gets highlighted for a moment but then nothing happens.

As useful as the path was on time during PTC

2022-11-09

RidePATH requires an internet connection to update the schedule, so good luck using it anywhere but WTC. It currently won’t load the schedule for me, even though I’m at WTC with internet connection. It was quicker for me to view the train schedule on their website via safari, making RidePATH useless.

I wish dissapointedpig would come back and update its path app. It was a million times better.

Does the bare minimum

2022-12-10

RidePATH does the bare minimum and tells you what time the trains come.

However I would like to see RidePATH give notifications on what stations are closed, if there are delays, and what maintenance is going on.

Too many times have I gone to train station to find out it’s delayed or the station is closed. It would be good to know before hand.

Schedule never available. Not useful at all.

2023-01-11

Always buffering. The schedule never appears. Only the “alerts” section works, which provides info that is never useful to me. Prefer the path schedule app by disappointedpig, which gives me the schedule at least.

Introduce Tap-and-Pay link NYC metro

2023-02-12

It would be great if you can Introduce a feature to add a smartlink card in PATH app, use the tap and pay/swipe/access the entrance gates at PATH stations. You already have an example very nearby in 14th street metro stations for 4,5,6 lines, where you can add a Mastercard or AMEX card to your mobile wallet like Apple or Google Pay and get through the entrance gates without even needing to buy a metro/PATH/smartlink card and all the hassle around loading and reloading path/smartlink cards and standing in lines when u got to catch a train on a busy day or hour. Please think and improve the application.

Important improvements:

2023-03-13

Please let me know if you plan to implement the following (most ideas shared with the great “path schedule” app thats been the only working app on ios for years):
1) ability to easily click-in the times on front page settings to see intermediary station route and times
2) ability to see several recent station times that just expired
3) Hoboken to nj should still show the 11:31 and 11:51 PM weekday JSQ trains as next available as opposed to blank
4) ability to set favorite station to default “to Nj/Ny” scroll
5) ability to default “favorite vs to Ny/NJ” preferred tab. I’d prefer to default to one of latter as its inclusive of multiple routes

Thank you

Nothing new

2023-04-14

Train times are still off and trains that are scheduled to come never show

Completely unreliable

2023-05-15

Not at all accurate. Trains do not match up to the actual time the trains arrive and depart! Get it together! I have wasted so much time on the platform or waiting for the train which has made me late to everything.

Keep working on it

2023-06-16

I’m so happy you finally released an app! But it still needs a lot of your attention. First of all “Schedule” page doesn’t work.

Can’t wait to see SmartLink card to have it’s electric version and be attached to RidePATH🙈

“Real time “ isn’t accurate

2023-07-17

RidePATH is fine they added a real time tab and it’s horribly inaccurate. It’s always about 5-10 minutes off which is very inconvenient.

Good real time info, notifications broken

2023-08-18

I like the real time info. But alerts don’t actually get pushed as notifications on the phone. Additionally there is no integration with smart link.

Finally

2023-09-19

Been waiting 6 years for a ‘real time’ feature for Path scheduling. Was incredibly frustrating in the past, especially on weekends, to plan your day around a train departure and then miss it because it came 5 min early and then have to wait up to 30 for the next one. Just the real time option on RidePATH inspires 5 stars from me. Other options are also appreciated, like the saved favorites, though you should be able to save more than one favorite route and then scroll through them quickly whenever wanted.

Better PATH experience

2023-10-20

RidePATH has turned into my go-to app for my morning and evening commute

Perfect!

2023-11-21

I love RidePATH! Straightforward. No excessive notifications. I’m always working during my commute and I’m never interrupted by notifications!

Great tool

2023-12-22

Use it everyday to confirm time schedule....now if only the PATH trains were also on time will even be better!

Easier schedules

2024-01-23

Much easier to get the schedules than going to the PATH website



Is RidePATH Safe? 🤗🙏


No. RidePATH does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 194 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.5/5 . Justuseapp Safety Score for RidePATH Is 17.5/100.


Is RidePATH Legit? 💯


No. RidePATH does not seem legit based on our analysis. This conclusion was arrived at by running over 194 RidePATH User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for RidePATH Is 38.3/100..


Is RidePATH not working? 🚨


RidePATH works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with RidePATH? Post a Review




Features

The official RidePATH app provides real time countdown information, schedules, trip-planning, and alerts - all in one convenient place.

PATH is a wholly-owned subsidiary of The Port Authority of New York and New Jersey.

  Customer Service/Support
Developer:
Port Authority NY/NJ

Contact e-Mail: