My Disney Experience Status
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15 Problems reported in the last 24 hours
🔨🐞 Solved: verified fixes that worked!
Won’t open and freezes
En error occurred while processing my order says the app
📋 12 Reported Issues:
says my settings are incorrect
Cannot get character picture for guest
The app is force closing on me.
I have re-loaded the app on my iphone several times and also re-booted my phone. The my experience does not show my plans, tips, ETC, my experience works fine on my computer buy do not plan on lugging that around at the park.
Got a new phone and had to re log into app but it keeps bringing me to my settings and wont let me open the app or log in. Everything in the settings is turned on so i’m not sure what it’s asking me to do.
The my disney experience page for paying off packages is down and it is extremely frustrating as it has been down for months now. Although there is a phone number to call, it is extremely difficult to find time to call it.
Unable to check revervations for SAVI light sabre experience.
App is continuously not showing my plans and I have to keep reinstalling app
Since the June 2022 update the Wait Time "show list" is not listing Wait Times.
Can’t book anything until 7:02 am eastern and by 7:02 guardians queue is closed and ratatouille has no more lightening lane options. Same issue with booking hoop de do. On may 26 at 7 am eastern I tried to book - nothing available. What gives?
Android app ,my disney experience, did not update theme park reservations in my future plans menu,others that i am linked to who have apple ios updates fine,logged on to disney website and my park reservations are there.reinstalled app and it did not fix the problem.please advise.
App keeps crashing. Have uninstalled and reinstalled multiple times.
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Developer: Disney
‼️ Outages Happening Right Now
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Apr 07, 2026, 10:44 PMa Windows user from Seattle, United States reported problems with My Disney Experience : Not working
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Mar 29, 2026, 12:51 PM
a iOS user from Selinsgrove, United States reported problems with My Disney Experience : Login
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Mar 24, 2026, 12:43 AM
a Windows user from Evans, United States reported problems with My Disney Experience : Login
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Mar 11, 2026, 06:07 PM
a Windows user from New Orleans, United States reported problems with My Disney Experience : Not working
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Feb 26, 2026, 03:29 AM
a iOS user from North Las Vegas, United States reported problems with My Disney Experience : Login
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Jan 22, 2026, 08:15 PM
a Windows user from Manchester, United Kingdom reported problems with My Disney Experience : Not working
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Jan 22, 2026, 08:15 PM
a Windows user from Manchester, United Kingdom reported problems with My Disney Experience : Not working
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Nov 11, 2025, 01:10 PM
a Windows user from Arlington Heights, United States reported problems with My Disney Experience : Connection
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Nov 09, 2025, 03:53 AM
a Mac user from Apache Junction, United States reported problems with My Disney Experience : Not working
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Aug 22, 2025, 11:02 AM
a iOS user from The Villages, United States reported problems with My Disney Experience : Not working
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