Procare Status
Are you having issues? Select the issue you are having below and provide feedback to Procare.
problems reported in the last 24 hours
Summary of Procare Problems 😠👌🔥
- Little functionality for parents
- Push notifications are not close to the time stamp
- Main timeline doesn't update in real time
- Profile pictures of teachers showing up under parent's name in messages
18 Reported Issues: 😵🆘🛟🚨📢
PhotosWon't Upload To ProCare
The place I am employed at has used Procare for a few years. This summer it is running very slowly. It takes a lot of time to switch between screens. All of the people I work with have noticed this and it’s frustrating when trying to figure out how many kids we are supposed to have.
Good Morning, My Procare program won't load. When I click on the icon, It shows me a blank screen. My internet was down all weekend; could that have caused this? I appreciate your help.
Can't log into Procare change password still can't log in it is very very slow
Camera won't launch making it impossible to scan the code to clock in or out the child... Android 14
I can’t sign in to work on my phone app but it works on the computer at work. Why won’t my app work I have an iPhone 8
Morning! I can’t seem to remove old students from the app. Help! Lol.
The application shuts down, I can watch a maximum of two days back
Program wont let me sign out
The app keeps crashing. It won't even open. This has been going on for several days now.
I can't get into Procare when opening app. It tells me Procare has stopped as soon as l reach the first screen. Then under that it gives me a choice to X close app. I can get onto the app using another device or someone else's phone. I have an Android. Is there something I can unlock on my phone?
Everytime l press my Procare app the screen comes on but l get a message on the screen saying Procare is stopping. I have tried all the suggestions l can find but nothing seems to work. It won't open???
App keeps closing when I try to open it. I've tried reinstalling several times.
The app is asking for email and none of my emails work: how do I login to app. Did something change? Julie mackinnon
It’s not loading and saying cannot connect to the server.
Procare app is not opening past the Procare homescreen. I've tried doing a force stop, turning my wifi on snd off, resetting my phone, and a hard shut down of my phone. It's been problematic all day, but is especially worse this afternoon.
I cannot get into the app. Nothing works.
Procare is not working for a couple of our Ipads but is working for several others
Have a Problem with Procare: Childcare App? Report Issue
Common Procare Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Procare app on iOS and Android devices. Solve all Procare app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Kinderlime Inc, developers of Procare.
Save time and money by streamlining core administrative functions while raising the bar for the parent experience with professional communications, easy-to-access portals, and the opportunity for real-time updates from the classroom. this app has everything that you need: SIGN IN-OUT / ATTENDANCE, STAFF TIMECLOCK, DAILY SHEETS/REPORTS, LEARNING, PHOTOS, VIDEOS, MESSAGING, BILLING and much more. REPORTS: Detailed reports for everything you do is available from website for student attendance, staff timecard, billing (payments/invoices) and entire roster. INCIDENTS: Record all information related to any student incidents, send the report to parents and get their signature. LEARNING: Record custom student activities and attach development skills like fine motor, social behavior, language and more. CONTACTLESS SIGN IN/OUT : Parents can sign in-out students contactless using QR code or Curbside GeoLocation. Record student attendance, absences (add notes) and transfer to different rooms. Complete childcare management and daycare software features, e. g. student / family information, immunizations, reporting and more. DAILY SHEETS: Send daily activities for infants/toddlers and record Diapers, Bottles, Naps, Meals and Bathroom visits. PARENT COMMUNICATION: You can send a message, text or email to parents instantly. Set up Tuition or Attendance Billing Plans with Online Payments for Daily/Weekly/Monthly cycles. PARENTS: Engage with your child’s activities that are shared from school and easily message your child’s staff. STUDENT ATTENDANCE: Replace paper sheets with digital SIGN IN-OUT. You can also invite other family members / nannies / grandparents to engage or share your child’s activities. MANAGE CENTER: Keep your entire student and family database in your fingertips. PARENT KIOSK: Parents can drop off and pick up children easily (optional use of a 4-digit pin). PHOTOS and VIDEOS: Send any number of photos and videos, and tag students with one click on our daycare app.
