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⚠️ Most reported problems ⚠️

Crashes
33.3%

Something else
27.3%

Not working
15.2%

Login
12.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Rocketbook App Problems 😠👌🔥

- App won't open

- Old scans were removed and it unlinked with my google drive

- OCR is optimized for English and doesn't transcribe well for Greek letter based formulas

- Can't search notes for formulas

  9 Reported Issues: 😵🆘🛟🚨📢

Greg Olson
2023-12-27

Just installed the Rocketbook app for Android and tried following the initial first scan steps. Got to where it prompts you to rename the file before proceeding to the next step but the screen is unresponsive. Killed the app and restarted and still hangs at the initial rename prompt. Can't find any technical support contact info to reach out to.

Richard
2023-07-20

My app will not send the e-mails. The online video showing steps to fix the issue is for iphone only and does not show how to perform the same fix for Android. Apparent it has to do with releasing the "App Cache" but clearly Android is nothing like iphone.

SHERRY CARASIK
2022-09-09

The app in Android will not load.

Lara Herndon ([email protected])
2022-08-25

App crashes when I send to a destination. Email or One Drive

Alam
2022-08-24

Can not sign up. getting the error ‘Failed to sign up. Could not connect to the server.’

Joni Willingham
2022-08-19

Can not sign up. I keep getting the error ‘Failed to sign up. Could not connect to the server.’

Emilie
2022-06-02

Impossible to scan a new page, app crashes right away…

Michael Mathews
2022-04-14

When using my Rocketbook Mini, I scan a page and then send it to a destination. I get a confirmation that it was sent but it never shows up at that destination. I've double checked and the email address of the destination is correct.

Cheryl Lagow
2022-03-15

App keeps crashing when I try to merge a multiple page scan and then send it to a pre-defined destination. The app simply closes as soon as I select send. I’ve checked for app updates, then deleted and reinstalled the app, and turned my phone off and back on, and I’m still having the same issue.

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Common Rocketbook App Problems & Solutions. Troubleshooting Guide

       


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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Rocket Innovations, Inc., developers of Rocketbook App.


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E-Mail: [email protected]

Website: 🌍 Visit Rocketbook Website

Privacy Policy: https://getrocketbook.com/pages/privacy-policy

Developer: Rocketbook




About this app

Write freely and use our shortcut system to send your scans as PDFs or JPEGs to specific locations in Google Drive, Dropbox, Trello, Evernote, Box, OneDrive, OneNote, Slack, iMessage, iCloud, and Email.  RocketbookApp has a unique seven-symbol shortcut system that gets your auto-cropped and high quality scans into the cloud faster than any other scanning app.  Using our Handwriting Recognition (OCR) features, you can search your handwriting inside RocketbookApp , use your handwritten text as the filename, and get a full-page transcription via email.  The Rocketbook app instantly sends your Rocketbook pages and whiteboards enhanced with Beacons to your favorite cloud services.  Enjoy the pleasure of writing and the efficiency, organization, and shareability of digitization.  For more information about our reusable notebooks, please visit getrocketbook. com.  Access and share them anytime, anywhere!  Free Rocketbook PDFs and customizable pages can be found at start. getrocketbook. com.