Land Rover Remote app not working? crashes or has problems?

Land Rover Remote Status


I have a problem with Land Rover Remote

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⚠️ Most reported problems ⚠️
Something else
46.7%

Not working
25.4%

Login
9.8%

Connection
7.4%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 57 Reported Issues:

R
Ryan Gooseman 2025-02-16

Remote app will not update

J
Jon Blumershine 2024-01-27

All keeps saying vehicle is driving even when parked and locked. So can’t use the functions of the app

S
Shane 2024-01-21

I cannot add a vehicle, I get through to accept the two conditions but then when it gets to the phone conditions, it will not allow me to click it and there’s nowhere to accept it and it locks me out and makes me try to do it all over again, and just keep going in a circle

M
Mr Ian Shay 2024-01-09

Have downloaded the app and logged in but it is not sending an email to me to complete registration

A
Andrew Osborne 2023-11-17

Landrover remote doesn’t work on phone but Apple Watch does work does not make sense

A
Alex Mendez 2023-09-07

Says it’s low on fuel even after filling it. It even says I have a 500 mile range left.

A
Andrew Banner 2022-12-22

Remote app not working. Status:DRIVING even when vehicle is parked and locked, remote states vehicle in use and will not clear . Tried deleting and reinstalling app. a number of times, tried a 'B' button reset in vehicle, no change. Land Rover on line cannot fix. Appears to be the same for a number of users.

J
James Albert Rose 2022-11-30

There are 2 vehicles on my Land Rover in control app, my previous and current vehicles, and the app seems to be mixing them up. For example, the app is showing my previous vehicle milage for my current vehicle. I can no longer use the remote start for comfort on my current vehicle as the app says the vehicle is in "low power mode" due to inactivity yet the vehicle is being driven daily. However, the last Journey update on my app was 9 days ago on the 21st of November. Finally, the app is also telling me that my vehicle is due a service, but it only recently received a major service by the local JLR dealership in August 2022. I have deleted and reinstated the app 4 times now, but this make no difference. I need assistance with this problem please.

R
Ron 2022-11-29

LR Remote app broken. Status:DRIVING even when vehicle is parked and locked. Cannot clear. Tried deleting and reinstalling app. No change. LR service in NJ couldn’t solve problem.

K
Katherine Carroll 2022-11-21

My LR app will not work! Says it’s now not available in my Country or region? I’m in Maine/USA.

D
Douglas Marshall 2022-11-21

remote start no longer available on app, range rover sport 2017

M
Melissa McCright 2022-11-18

I just spent 20 minutes being locked outside of my car, despite the app saying it was running & unlocked. It’s snowing & freezing here. This needs to be a class action lawsuit. This feature is defective & based on the THOUSANDS of reviews available stating this, LR is aware. It is not legal to market a non-existent, unreliable feature.

D
Debbie Owen 2022-10-28

When using the Land Rover Remote app, my car starts but it doesn't show me that the car has actually started. It just keeps spinning saying that it is trying to connect. Please help! I never know if it actually has started on my phone.

C
Christofer Stannow 2022-10-24

Trying to remote start, but says vehicle in use. All remote features are unavailable Tried reinstall and giving app all permissions. Still useless.

J
Justin Karl 2022-10-20

Trying to remote start, but says vehicle in use. All remote features are unavailable. Vehicle is off.

L
Lisa Bianco 2022-10-10

the temperature is showing in Celsius and not in Fahrenheit. I don't know how to change this. It did this on its own. It used to be showing in Fahrenheit and not anymore

R
Regina Goggans-Jeffries 2022-10-06

I am locked out of the app because I cannot remember the password. Every time I tried to reset it, the link from the email sends me back to the main sign in page without giving the option to change the password.

L
Lydia 2022-10-04

Status says it’s “driving” when it’s sitting at home, off, with doors locked.

R
Robert Dorris 2022-09-27

The remote “ service required” setting will not reset. The service setting on the vehicle dash did reset.

B
Bry 2022-09-15

The app under status says I have low fuel, but under gas I have a full tank.

Y
Yvonne 2022-09-09

My vehicle is showing as parked at a location I parked at over a month ago and won’t update. I also can’t find the climate control now since downloading the new app, it just does not seem to work at all since paying for a new subscription.

D
Diane Ritchie 2022-09-09

The Land Rover Remote app on my iPhone won’t refresh even though I’ve reinstalled the app twice and signed out multiple times. It last updated more than a day ago.

S
Steve Drinkwater 2022-08-29

I renewed my subscription for another two years only to find that, a few weeks later, it is now not compatible with my iphone 5S.

G
Gary Cowlard 2022-08-19

Unlocked reminder not working. Please advise.

J
Jennifer A McGibbney 2022-08-18

I renewed my subscription, but my remote app is frozen.

A
Abi 2022-08-17

App not updating for 4days.

S
Sears X 2022-08-09

I feel bad for the people trying different things to try to get this app to work the dealership can’t get it to work my car is still under warranty and they can’t get it to work I have a long drive to the dealership been several time it just feels wrong you buy the car they are bragging about the remote start and it never really worked month at best And I tried everything trying not to take the drive

K
Kim 2022-08-09

Remote app works to start my Discovery with no error messages, climate does not turn on. I set the climate, so the AC comes on when I use the remote app, but AC does not turn on.

D
Debra Owensby 2022-08-09

Remote won't connect. Error Message says "Network Problem Untrusted network detected. Please attach do a different network" How do I do that?

I
Ian Sandor 2022-08-04

App will not update tells me there are multiple issues which there are not just had the vehicle returned after 6weeks in the workshop Tried all deleting the app reinstalled still the same Why offer a subscription when it clearly doesn’t work correctly My first and last dealing’s with JLR shocking service

C
Carolann 2022-08-01

App not updating, says car is at a location that it was at 07/25, and is charging, even though it isn’t. Journeys also has not updated since 07/25. I have deleted and reinstalled app, to no avail. My insurance requires that I have a tracker, but as LR location no longer works, I may have an issue if stolen. LR, your vehicles are expensive, don’t go cheap on your app.

N
Nick Plumb 2022-08-01

2 days ago my LR Velar Remote App stopped working. It says the car is being driven, but it's not. It can't update. I've made sure all the software is the latest, logged out, back in, removed app, re-installed app. Pressed the b-call a number of times and it's now making me very frustrated. I've been all over the Land Rover website but can I find contact details for customer support? Called my main dealer who gave me a number for assistance - called them and was directed back to the main dealer. Does it really have to be this difficult ? Grrrr

C
Caroline H 2022-07-31

iPhone 12 Pro. App saying issues with trusting network. Tried advice of deleting network settings but still didn’t work. Solved: Deleted the app. Opened the App Store to reinstall but it said open. Appears the app was somehow installed twice. It’s now back to normal and working.

R
RYAN JONES 2022-07-29

untrusted network, cant get back into the app

J
J 2022-07-28

Untrusted Network detected, also started requiring password but wont open

A
Alexander Dingle 2022-07-25

Unsupported network detected

T
Terrance Pitts 2022-07-23

To Whom This May Concern, I’m having the same issues as listed above. Is the server down that controls the app?

J
Jo 2022-07-20

The Land Rover (LR) remote app has stop working and won’t open. If I select the LR app it immediately returns back to the Home Screen

S
Sandra West 2022-07-19

The Land Rover (LR) remote app has stop working and won’t open. If I select the LR app it immediately returns back to the Home Screen

S
Sandra West 2022-07-19

The Land Rover (LR) remote app stop working. If I select the LR app it immediately goes back to the Home Screen

G
Guy Appleby 2022-07-17

Always says fuel status is low - despite it saying range is 470 miles!

W
Warren Wake 2022-07-17

App shows car in another location Will not update

S
Sandy 2022-07-17

The remote start does not connect to the vehicle it will sometimes it will not at others and it’s 115° where I live so it’s a huge let down not to have it work.

D
Des Hayward 2022-07-16

App not connecting , shows driving at location over 10 days ago. App flashes message stating the onboard telematics system is in sleep mode to preserve battery , you can wake up by starting the vehicle but starting car has no impact app is just frozen , have deleted and re installed app but no change

J
Jonathan Buggs 2022-07-16

App says vehicle may have been stolen (but it definitely hasn't). Unable to clear notification and cannot use any of the App features. Uninstall Ed and re-installed app but still doesn't clear

R
R Patel 2022-07-16

Remote says in driving mode even though car is parked and nothing on. Land Rover really need to look into this issue happening to a lot of users

S
Steve Briggs 2022-07-15

Remote app says its driving so its frozen can not do anything remotely this is the first and last land rover I will have I'll stick with Audi

S
Steve Briggs 2022-07-15

Remote app says its driving so its frozen can not do anything remotely this is the first and last land rover I will have I'll stick with Audi

J
Jeremy J Howard 2022-07-08

Saying my car is “driving” mode and showing the last drive from over a week go. Can not use the pre-warm function at the moment when the car is turned off as the car is still in Driving mode and the app is not noting the current status.

A
Allison X 2022-07-06

Incontrol app location could not be found. Contacted Land Rover they are stating an issue with Android mobile and they are working on it yesterday has been down for me since the 27th don't seem to be in a hurry to rectify it .

M
Moshe Goldshtein 2022-07-05

TWO DAYS AGO I STARTED TO GET AN ERROR,NOT ABLE TO LOCATE MY CAR LOCATION,YET IT RECORDS ALL THE JURNEYS. ALSO CHECKED AND MY GOOGLE MAP IS UP TP DATE. I REINSTALLED THE APP BUT THI DID NOT SOLVE THE PROBLEM.

E
Edward Brown 2022-07-05

Just filled up with ad blue and the app still says I need to refill. It hasn’t updated.

P
Paul Sherrock 2022-07-05

Remote app says your vehicle can't be located yet other features including vehicle tracking is working. C'mom Mr Land Rover, make it work

C
C F Clarke 2022-07-01

Hi. I get the message 'Your vehicle could not be located' on the new app. Yet the older app have no issues. Any advice.

M
Mike Richey 2022-06-29

In control app version says vehicle cannot be found. All other functions in use are correct. Appeared to start around 27th June. Have looked for any updates none seem available. I believe version 20.10.1 is currently installed .

G
Gary Cropp 2022-06-27

In Control App version 2.10.1 states "Your vehicle could not be located". The former app always showed the current parked location. When will the fix for this bug be released?

G
Graham Tromans 2022-05-27

The Land Rover remote app won’t open

Showing 1-57 of 57 reported issues:

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‼️ Outages Happening Right Now

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