Land Rover Remote app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
36.0%

Something else
18.6%

Connection
16.1%

Crashes
15.5%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Land Rover Remote Problems 😠👌🔥

-Not the most intuitive experience.

-UI doesn't represent Land Rover very well.

-Setup process is annoying.

-Verification email takes time.

-App doesn't work when the Rover is in “sleep mode”.

-App doesn't work when trying to open the vehicle.

-Software is down.

-Remote start only works half the time.

-Takes forever to connect to the vehicle.

-No updates available for the issue.

  56 Reported Issues: 😵🆘🛟🚨📢

Jon Blumershine
2024-01-27

All keeps saying vehicle is driving even when parked and locked. So can’t use the functions of the app

Shane
2024-01-21

I cannot add a vehicle, I get through to accept the two conditions but then when it gets to the phone conditions, it will not allow me to click it and there’s nowhere to accept it and it locks me out and makes me try to do it all over again, and just keep going in a circle

Mr Ian Shay
2024-01-09

Have downloaded the app and logged in but it is not sending an email to me to complete registration

Andrew Osborne
2023-11-17

Landrover remote doesn’t work on phone but Apple Watch does work does not make sense

Alex Mendez
2023-09-07

Says it’s low on fuel even after filling it. It even says I have a 500 mile range left.

Andrew Banner
2022-12-22

Remote app not working. Status:DRIVING even when vehicle is parked and locked, remote states vehicle in use and will not clear . Tried deleting and reinstalling app. a number of times, tried a 'B' button reset in vehicle, no change. Land Rover on line cannot fix. Appears to be the same for a number of users.

James Albert Rose
2022-11-30

There are 2 vehicles on my Land Rover in control app, my previous and current vehicles, and the app seems to be mixing them up. For example, the app is showing my previous vehicle milage for my current vehicle. I can no longer use the remote start for comfort on my current vehicle as the app says the vehicle is in "low power mode" due to inactivity yet the vehicle is being driven daily. However, the last Journey update on my app was 9 days ago on the 21st of November. Finally, the app is also telling me that my vehicle is due a service, but it only recently received a major service by the local JLR dealership in August 2022. I have deleted and reinstated the app 4 times now, but this make no difference. I need assistance with this problem please.

Ron
2022-11-29

LR Remote app broken. Status:DRIVING even when vehicle is parked and locked. Cannot clear. Tried deleting and reinstalling app. No change. LR service in NJ couldn’t solve problem.

Katherine Carroll
2022-11-21

My LR app will not work! Says it’s now not available in my Country or region? I’m in Maine/USA.

Douglas Marshall
2022-11-21

remote start no longer available on app, range rover sport 2017

Melissa McCright
2022-11-18

I just spent 20 minutes being locked outside of my car, despite the app saying it was running & unlocked. It’s snowing & freezing here. This needs to be a class action lawsuit. This feature is defective & based on the THOUSANDS of reviews available stating this, LR is aware. It is not legal to market a non-existent, unreliable feature.

Debbie Owen
2022-10-28

When using the Land Rover Remote app, my car starts but it doesn't show me that the car has actually started. It just keeps spinning saying that it is trying to connect. Please help! I never know if it actually has started on my phone.

Christofer Stannow
2022-10-24

Trying to remote start, but says vehicle in use. All remote features are unavailable Tried reinstall and giving app all permissions. Still useless.

Justin Karl
2022-10-20

Trying to remote start, but says vehicle in use. All remote features are unavailable. Vehicle is off.

Lisa Bianco
2022-10-10

the temperature is showing in Celsius and not in Fahrenheit. I don't know how to change this. It did this on its own. It used to be showing in Fahrenheit and not anymore

Regina Goggans-Jeffries
2022-10-06

I am locked out of the app because I cannot remember the password. Every time I tried to reset it, the link from the email sends me back to the main sign in page without giving the option to change the password.

Lydia
2022-10-04

Status says it’s “driving” when it’s sitting at home, off, with doors locked.

Robert Dorris
2022-09-27

The remote “ service required” setting will not reset. The service setting on the vehicle dash did reset.

Bry
2022-09-15

The app under status says I have low fuel, but under gas I have a full tank.

Yvonne
2022-09-09

My vehicle is showing as parked at a location I parked at over a month ago and won’t update. I also can’t find the climate control now since downloading the new app, it just does not seem to work at all since paying for a new subscription.

Diane Ritchie
2022-09-09

The Land Rover Remote app on my iPhone won’t refresh even though I’ve reinstalled the app twice and signed out multiple times. It last updated more than a day ago.

Steve Drinkwater
2022-08-29

I renewed my subscription for another two years only to find that, a few weeks later, it is now not compatible with my iphone 5S.

Gary Cowlard
2022-08-19

Unlocked reminder not working. Please advise.

Jennifer A McGibbney
2022-08-18

I renewed my subscription, but my remote app is frozen.

Abi
2022-08-17

App not updating for 4days.

Sears X
2022-08-09

I feel bad for the people trying different things to try to get this app to work the dealership can’t get it to work my car is still under warranty and they can’t get it to work I have a long drive to the dealership been several time it just feels wrong you buy the car they are bragging about the remote start and it never really worked month at best And I tried everything trying not to take the drive

Kim
2022-08-09

Remote app works to start my Discovery with no error messages, climate does not turn on. I set the climate, so the AC comes on when I use the remote app, but AC does not turn on.

Debra Owensby
2022-08-09

Remote won't connect. Error Message says "Network Problem Untrusted network detected. Please attach do a different network" How do I do that?

Ian Sandor
2022-08-04

App will not update tells me there are multiple issues which there are not just had the vehicle returned after 6weeks in the workshop Tried all deleting the app reinstalled still the same Why offer a subscription when it clearly doesn’t work correctly My first and last dealing’s with JLR shocking service

Carolann
2022-08-01

App not updating, says car is at a location that it was at 07/25, and is charging, even though it isn’t. Journeys also has not updated since 07/25. I have deleted and reinstalled app, to no avail. My insurance requires that I have a tracker, but as LR location no longer works, I may have an issue if stolen. LR, your vehicles are expensive, don’t go cheap on your app.

Showing 1-30 of 56

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Verified email ✔✔

E-Mail: lradvice@jaguarlandrover.com

Website: 🌍 Visit Land Rover Remote Website

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Developer: JLR - Land Rover


52% Contact Match

Developer: JLR - Land Rover

E-Mail: apps@landrover.com

Website: 🌍 Visit Land Rover InControl Apps Website

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Developer: JLR - Land Rover

E-Mail: info@landrover.com

Website: 🌍 Visit Land Rover iGuide Website

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Developer: JLR - Land Rover

E-Mail: InControl-Info@jaguarlandrover.com

Website: 🌍 Visit Land Rover Route Planner Website



About this app

LandRoverRemote 's enhanced features, improved functionality and intuitive interface affords peace of mind, more efficient journey planning and greater well-being for you and your passengers. - Connect your favorite music and lifestyle applications to your InControl account for use in vehicle. - Locate your vehicle in a crowded car park with 'beep and flash' functionality. *Availability and function depending on vehicle capability, software and market.  The Land Rover Remote App keeps you in touch with your Land Rover when you're not in your vehicle, delivering greater control than ever before over security and comfort settings.  Download the Land Rover InControl Remote App and then log in using your Land Rover InControl username and password to connect to your vehicle.  Official Apps are recognizable as originating from "Jaguar Limited" or "Land Rover" or "JLR-Land Rover" or "JLR-Land Rover" or "Jaguar Land Rover Limited".  Unofficial apps are not endorsed in any way by Jaguar Land Rover Limited.  IMPORTANT: ONLY JAGUAR/LAND ROVER OFFICIAL APPS MAY BE USED TO ACCESS YOUR VEHICLE OR ITS FUNCTIONS.  Use of unofficial apps may cause security risks or other harm to the vehicle and its functions.  JLR will not be responsible under vehicle warranty or in any manner for any loss or damage you suffer resulting from the use of unofficial apps.  We have no control or responsibility over them.  Continued use of GPS running in the background can dramatically decrease battery life.