My Learning App app not working? crashes or has problems?

My Learning App Status

Published by CrossKnowledge on 2023-02-27

My Learning gives you a direct access to digital learning and provides a
continuous access to courses and resources. Thanks to this application, you will
have everything you need right on your mobile device.

I have a problem with My Learning App

Are you having issues? Select the issue you are having below and provide feedback to My Learning App.

User reports:
App has problems

User reports 3

problems reported in the last 24 hours

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Most reported problems

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Common dislikes about My Learning App app

- Downloads only work 30% of the time and not consistent

- Must start playback of download while online

- Occasionally doesn't give credit for watching downloaded session

- App doesn't function correctly on WiFi or cellular data on newest iPhone with latest iOS and app updates

- Unable to download at times

- Issues encountered when viewing on cellular data

- Overall not recommended, but may be necessary for specific training needs.

Have a Problem with My Learning App? Report Issue

Common My Learning App Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot My Learning App app on iOS and Android devices. Solve all My Learning App app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

My Learning App iPhone Issues and Solutions

My Learning App iOS app crashes, not working, errors
My Learning App iOS app network issues
My Learning App on iOS has black/white screen

My Learning App Android App Issues and Solutions

My Learning App has errors/crashing/not working
My Learning App server network connectivity issues
My Learning App has black screen

My Learning App iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever My Learning App app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix My Learning App app crashes or not working on Iphone (iOS):

Close and restart the My Learning App app on iPhone
Update My Learning App app to the Latest Version for iOS
Uninstall and reinstall My Learning App iPhone app
Update your iPhone to the latest iOS version

Fix My Learning App on iPhone unable to connect to server/internet connection issues::

To resolve My Learning App network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix My Learning App black/white screen (blank screen) on iPhone:

Follow the My Learning App iOS app troubleshooting guide Here →

My Learning App Android App Issues and Solutions

Fix My Learning App not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent My Learning App app issues:

Force Stop the My Learning App App
1. On android, goto "Settings" » click My Learning App app. » click "Force Stop".

Update My Learning App to the latest version on PlayStore

Clear My Learning App App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "My Learning App app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch My Learning App.

Fix My Learning App unable to contact server/ My Learning App internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click My Learning App » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got My Learning App » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch My Learning App on android.

Solve My Learning App black/white screens issue on Android:

Follow the My Learning App android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at CrossKnowledge, developers of My Learning App.

84.62% Contact Match

Developer: CrossKnowledge

E-Mail: [email protected]

Website: Visit My Learning App Website

100% Contact Match

Developer: New Hope Labs

E-Mail: [email protected]

Website: Visit New Hope Labs Website

About this app

My Learning gives you a direct access to digital learning and provides a continuous access to courses and resources. CrossKnowledge is one of the world’s leading distance learning providers. Thanks to this application, you will have everything you need right on your mobile device. Our solutions enable fast workforce empowerment and global strategic alignment, guaranteeing a unique learning experience for the individual and a real return on investment for the organization.