Canvas Student app not working? crashes or has problems?

Canvas Student Status

Published by Instructure Inc. on 2022-08-17

I have a problem with Canvas Student

Are you having issues? Select the issue you are having below and provide feedback to Canvas Student.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 1 Comments

By thomas heyliger
Nov 02 2022

it keeps crashing. i think canvas is shit.

Have a Problem with Canvas Student? Report Issue

Common Canvas Student Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Canvas Student app on iOS and Android devices. Solve all Canvas Student app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Canvas Student iPhone Issues and Solutions

Canvas Student iOS app crashes, not working, errors
Canvas Student iOS app network issues
Canvas Student on iOS has black/white screen

Canvas Student Android App Issues and Solutions

Canvas Student has errors/crashing/not working
Canvas Student server network connectivity issues
Canvas Student has black screen

Canvas Student iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Canvas Student app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Canvas Student app crashes or not working on Iphone (iOS):

Close and restart the Canvas Student app on iPhone
Update Canvas Student app to the Latest Version for iOS
Uninstall and reinstall Canvas Student iPhone app
Update your iPhone to the latest iOS version

Fix Canvas Student on iPhone unable to connect to server/internet connection issues::

To resolve Canvas Student network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Canvas Student black/white screen (blank screen) on iPhone:

Follow the Canvas Student iOS app troubleshooting guide Here →

Canvas Student Android App Issues and Solutions

Fix Canvas Student not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Canvas Student app issues:

Force Stop the Canvas Student App
1. On android, goto "Settings" » click Canvas Student app. » click "Force Stop".

Update Canvas Student to the latest version on PlayStore

Clear Canvas Student App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Canvas Student app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Canvas Student.

Fix Canvas Student unable to contact server/ Canvas Student internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Canvas Student » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Canvas Student » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Canvas Student on android.

Solve Canvas Student black/white screens issue on Android:

Follow the Canvas Student android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Instructure Inc., developers of Canvas Student.

100% Contact Match

Developer: Instructure

E-Mail: [email protected]

Website: Visit Canvas Student Website

64.29% Contact Match

Developer: Instructure

E-Mail: [email protected]

Website: Visit Instructure Website