Canvas Student Status

Last Updated on 2025-02-06 by Instructure Inc.

I have a problem with Canvas Student

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⚠️ Most reported problems ⚠️

Crashes

33.3%

Not working

33.3%

Something else

33.3%

24 hour clock ⏰

- The app automatically scrolls back down and will not let the user select a word without much pushback and struggling.

- One reviewer cannot look up all their classes and add them to their main page on their phone.

- The recent design changes make it hard to see new notifications.

- The setup is complex and could be made easier to deal with.

- Work is constantly lost or shows up in different places, making it unreliable.

Thomas Heyliger 2022-11-02

it keeps crashing. i think canvas is shit.

Showing 1-1 of 1 reported issues:

Common Canvas Student Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Canvas Student network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Canvas Student App
1. On android, goto Settings » Canvas Student » click [Force Stop]

Clear Canvas Student App Cache and Data:
1. On android, goto Settings » Apps » Canvas Student » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Canvas Student.

On android, goto Settings » Apps or Manage Apps tab.
Click Canvas Student » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Canvas Student » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Canvas Student