ClassDojo app not working? crashes or has problems?

ClassDojo Status

Published by on 2023-12-20

Ready to build an amazing classroom community? ClassDojo is a beautiful, safe,
and simple communication app for teachers, parents, and students. * Teachers
can encourage students for any skill, like “Working hard” and
“Teamwork” * Teachers can bring parents into the classroom experience by
sharing photos, videos, and announcements * Teachers can also safely and
instantly message with any parent * Parents see their c.


I have a problem with ClassDojo

Are you having issues? Select the issue you are having below and provide feedback to ClassDojo.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
120.0%

Crashes
66.7%

Not working
13.3%

Connection
6.7%


Reported Issues: 18 Comments

By Kate   1 week ago


My app is not opening, a few times when it did open the messages part will not open at all. It has not opened for hours. I have cleared the data and cleared the catche and uninstall and reinstall the app. Restarted my phone several times.

By Lori Hernandez   7 months ago


I am unable to delete old messages from my account. My children are in the 6th grade. I still have teachers from 2nd grade on the account. How do I get rid of past teachers and messages?

By Gita   7 months ago


I’ve deleted and re-downloaded the app several times (and even started a new account) but even though I can receive messages from my daughter’s teacher, I can’t get ANY updates in “Stories” and I’m missing important information from the school - it’s been 3 weeks now. No one at the school knows what’s going on.

By Amanda   7 months ago


App keeps closing the second I try to open it.

By Laura Pridgen   8 months ago


I receive a notification on my phone that there is a message from the teacher, but when I go into the Dojo App there is nothing there .

By Marlana Vitale   11 months ago


Dojo Island crashes within 1 minute of playing.

By Samantha Edwards   11 months ago


Hello, my personal messages from the teachers have frozen. Please can you advise? Best wishes, Sam

By Michelle   11 months ago


Picture don't send

By Leah Turner   1 year ago


On app it won't let me in the messages it just shows loading icon. All other parents is fine. I am using android phone. I have rebooted phone, re installed the app. WiFi is working. If I go on website it's working. Just not the app. I am deaf so I rely on messages from teacher can I be assisted?

By Kim Berton   1 year ago


My pictures do not appear to be going through to parents.

By Angela Schwarz   1 year ago


My student is attending a new school and they are using Class Dojo. My daughter's previous school also uses DOJO. When I try to log in as new user to the invitation by recent teacher it states that my email address has been registered from prior registry. When I tried to change passwords and was successful it logged me into her old teachers page. Please help to resolve this issue.

By Manon Gelinas   1 year ago


Last year I was able to share my video and now I tried and it’s not working.

By Alucas   1 year ago


I have an iPhone se and downloaded the class dojo app from the apple store. The first screen asks me if I'm a teacher, student or parent, so I clicked parent. The next screen asks me to "create a new account" or "I have an account". I clicked "I have an account" but the "I have an account" option is so low on my screen that i cannot even click on it. It will only let me create a new account, but I don't want to create a new account. I am assuming this is a bug from the latest update.?? Please help!

By Sharon Choi   1 year ago


I can’t get into my ClassDojo app on my iPhone for some reason and it is asking for my username and password. This has never happened before and username and password shows as incorrect.

By Kathy L McDuffie   1 year ago


I cannot get my pictures to upload

By Sam king   1 year ago


Iphone 13 can’t click on “I have an account”, it’s covered by the bottom iPhone interface bar that swipes up.

By Sam king   1 year ago


Iphone 13 can’t click on “I have an account”, it’s covered by the bottom iPhone interface bar that swipes up.

By Melissa Lore   1 year ago


I have an iPhone se and downloaded the class dojo app from the apple store. The first screen asks me if I'm a teacher, student or parent, so I clicked parent. The next screen asks me to "create a new account" or "I have an account". I clicked "I have an account" but the "I have an account" option is so low on my screen that i cannot even click on it. It will only let me create a new account, but I don't want to create a new account. I am assuming this is a bug from the latest update.?? Please help!


Common dislikes about ClassDojo app

- Main page is confusing

- Double profiles of teachers in the school

- No explanation of monsters or how it actually helps your child

- App focuses on getting you to upgrade and pay

- Deletes all the pictures at the end of the year if you don't pay



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Developer: ClassDojo

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Website: Visit ClassDojo Website



About this app

this app is a beautiful, safe, and simple communication app for teachers, parents, and students. this app helps teachers build a positive classroom culture by encouraging students and communicating with parents. this app is free for everyone, and K-12 teachers, parents, students, and school leaders in over 180 countries have joined.  Your account will be charged for renewal within 24 hours prior to the end of the current period at the same rate ($7. 99/$39. 99/$59. 99 depending on the subscription term).  "I’ve divided my time teaching as B. C. and A. C. : before this app, and after this app. I never want to go back! " — Jen E. this app is completely free for parents, teachers, and students!  Depending on your subscription choice, this may be $7. 99 monthly, $39. 99 for 6 months or $59. 99 for 1 year (this pricing is for the US; pricing in other countries may vary).  You can manage and cancel your subscriptions by going to your App Store account settings after purchase (on ClassDojo Store home screen, tap on the top right account icon).  A charge will be added to your Apple ID account at the end of the 7-day free trial.  The subscription automatically renews unless it is canceled at least 24 hours before the end of the current period.  Optional: parents may subscribe to this app Plus for extra features for at-home use.  It works on all devices, like iPhones, iPads, tablets, phones, and smartboards. 



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