ClassDojo app not working? crashes or has problems?

ClassDojo Status


I have a problem with ClassDojo

Are you having issues? Select the issue you are having below and provide feedback to ClassDojo.




⚠️ Most reported problems ⚠️

Crashes
44.3%

Something else
21.6%

Not working
18.2%

Login
9.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of ClassDojo Problems 😠👌🔥

- Main page is confusing

- Double profiles of teachers in the school

- No explanation of monsters or how it actually helps your child

- App focuses on getting you to upgrade and pay

- Deletes all the pictures at the end of the year if you don't pay

  19 Reported Issues: 😵🆘🛟🚨📢

Martha
2024-10-26

App crashing

Kate
2024-04-11

My app is not opening, a few times when it did open the messages part will not open at all. It has not opened for hours. I have cleared the data and cleared the catche and uninstall and reinstall the app. Restarted my phone several times.

Lori Hernandez
2023-09-05

I am unable to delete old messages from my account. My children are in the 6th grade. I still have teachers from 2nd grade on the account. How do I get rid of past teachers and messages?

Gita
2023-08-26

I’ve deleted and re-downloaded the app several times (and even started a new account) but even though I can receive messages from my daughter’s teacher, I can’t get ANY updates in “Stories” and I’m missing important information from the school - it’s been 3 weeks now. No one at the school knows what’s going on.

Amanda
2023-08-23

App keeps closing the second I try to open it.

Laura Pridgen
2023-08-16

I receive a notification on my phone that there is a message from the teacher, but when I go into the Dojo App there is nothing there .

Marlana Vitale
2023-05-04

Dojo Island crashes within 1 minute of playing.

Samantha Edwards
2023-05-01

Hello, my personal messages from the teachers have frozen. Please can you advise? Best wishes, Sam

Michelle
2023-04-23

Picture don't send

Leah Turner
2023-01-25

On app it won't let me in the messages it just shows loading icon. All other parents is fine. I am using android phone. I have rebooted phone, re installed the app. WiFi is working. If I go on website it's working. Just not the app. I am deaf so I rely on messages from teacher can I be assisted?

Kim Berton
2022-10-03

My pictures do not appear to be going through to parents.

Angela Schwarz
2022-09-21

My student is attending a new school and they are using Class Dojo. My daughter's previous school also uses DOJO. When I try to log in as new user to the invitation by recent teacher it states that my email address has been registered from prior registry. When I tried to change passwords and was successful it logged me into her old teachers page. Please help to resolve this issue.

Manon Gelinas
2022-09-03

Last year I was able to share my video and now I tried and it’s not working.

Alucas
2022-08-28

I have an iPhone se and downloaded the class dojo app from the apple store. The first screen asks me if I'm a teacher, student or parent, so I clicked parent. The next screen asks me to "create a new account" or "I have an account". I clicked "I have an account" but the "I have an account" option is so low on my screen that i cannot even click on it. It will only let me create a new account, but I don't want to create a new account. I am assuming this is a bug from the latest update.?? Please help!

Sharon Choi
2022-08-21

I can’t get into my ClassDojo app on my iPhone for some reason and it is asking for my username and password. This has never happened before and username and password shows as incorrect.

Kathy L McDuffie
2022-08-19

I cannot get my pictures to upload

Sam King
2022-08-18

Iphone 13 can’t click on “I have an account”, it’s covered by the bottom iPhone interface bar that swipes up.

Sam King
2022-08-18

Iphone 13 can’t click on “I have an account”, it’s covered by the bottom iPhone interface bar that swipes up.

Melissa Lore
2022-07-29

I have an iPhone se and downloaded the class dojo app from the apple store. The first screen asks me if I'm a teacher, student or parent, so I clicked parent. The next screen asks me to "create a new account" or "I have an account". I clicked "I have an account" but the "I have an account" option is so low on my screen that i cannot even click on it. It will only let me create a new account, but I don't want to create a new account. I am assuming this is a bug from the latest update.?? Please help!

Showing 1-19 of 19

Have a Problem with ClassDojo? Report Issue




Common ClassDojo Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ClassDojo, Inc., developers of ClassDojo.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit ClassDojo Website

Privacy Policy: http://www.classdojo.com/privacy

Developer: ClassDojo




About this app

this app is a beautiful, safe, and simple communication app for teachers, parents, and students. this app helps teachers build a positive classroom culture by encouraging students and communicating with parents. this app is free for everyone, and K-12 teachers, parents, students, and school leaders in over 180 countries have joined.  Your account will be charged for renewal within 24 hours prior to the end of the current period at the same rate ($7. 99/$39. 99/$59. 99 depending on the subscription term).  "I’ve divided my time teaching as B. C. and A. C. : before this app, and after this app. I never want to go back! " — Jen E. this app is completely free for parents, teachers, and students!  Depending on your subscription choice, this may be $7. 99 monthly, $39. 99 for 6 months or $59. 99 for 1 year (this pricing is for the US; pricing in other countries may vary).  You can manage and cancel your subscriptions by going to your App Store account settings after purchase (on ClassDojo Store home screen, tap on the top right account icon).  A charge will be added to your Apple ID account at the end of the 7-day free trial.  The subscription automatically renews unless it is canceled at least 24 hours before the end of the current period.  Optional: parents may subscribe to this app Plus for extra features for at-home use.  It works on all devices, like iPhones, iPads, tablets, phones, and smartboards.