ClassDojo app not working? crashes or has problems?

ClassDojo Status

Published by on 2022-09-20

Ready to build an amazing classroom community? ClassDojo is a beautiful, safe,
and simple communication app for teachers, parents, and students. * Teachers
can encourage students for any skill, like “Working hard” and
“Teamwork” * Teachers can bring parents into the classroom experience by
sharing photos, videos, and announcements * Teachers can also safely and
instantly message with any parent * Parents see their c.


I have a problem with ClassDojo

Are you having issues? Select the issue you are having below and provide feedback to ClassDojo.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
71.4%

Not working
50.0%

Connection
28.6%

Crashes
14.3%



Reported Issues: 10 Comments

By Leah Turner
Jan 25 2023

On app it won't let me in the messages it just shows loading icon. All other parents is fine. I am using android phone. I have rebooted phone, re installed the app. WiFi is working. If I go on website it's working. Just not the app. I am deaf so I rely on messages from teacher can I be assisted?



By Kim Berton
Oct 03 2022

My pictures do not appear to be going through to parents.



By Angela Schwarz
Sep 21 2022

My student is attending a new school and they are using Class Dojo. My daughter's previous school also uses DOJO. When I try to log in as new user to the invitation by recent teacher it states that my email address has been registered from prior registry. When I tried to change passwords and was successful it logged me into her old teachers page. Please help to resolve this issue.



By Manon Gelinas
Sep 03 2022

Last year I was able to share my video and now I tried and it’s not working.



By Alucas
Aug 28 2022

I have an iPhone se and downloaded the class dojo app from the apple store. The first screen asks me if I'm a teacher, student or parent, so I clicked parent. The next screen asks me to "create a new account" or "I have an account". I clicked "I have an account" but the "I have an account" option is so low on my screen that i cannot even click on it. It will only let me create a new account, but I don't want to create a new account. I am assuming this is a bug from the latest update.?? Please help!



By Sharon Choi
Aug 21 2022

I can’t get into my ClassDojo app on my iPhone for some reason and it is asking for my username and password. This has never happened before and username and password shows as incorrect.





By Kathy L McDuffie
Aug 19 2022

I cannot get my pictures to upload



By Sam king
Aug 18 2022

Iphone 13 can’t click on “I have an account”, it’s covered by the bottom iPhone interface bar that swipes up.



By Sam king
Aug 18 2022

Iphone 13 can’t click on “I have an account”, it’s covered by the bottom iPhone interface bar that swipes up.



By Melissa Lore
Jul 29 2022

I have an iPhone se and downloaded the class dojo app from the apple store. The first screen asks me if I'm a teacher, student or parent, so I clicked parent. The next screen asks me to "create a new account" or "I have an account". I clicked "I have an account" but the "I have an account" option is so low on my screen that i cannot even click on it. It will only let me create a new account, but I don't want to create a new account. I am assuming this is a bug from the latest update.?? Please help!





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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ClassDojo, Inc., developers of ClassDojo.


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Developer: ClassDojo

E-Mail: [email protected]

Website: Visit ClassDojo Website



About this app

Your account will be charged for renewal within 24 hours prior to the end of the current period at the same rate ($7.99/$39.99/$59.99 depending on the subscription term).  this app is free for everyone, and K-12 teachers, parents, students, and school leaders in over 180 countries have joined.  this app helps teachers build a positive classroom culture by encouraging students and communicating with parents.  Depending on your subscription choice, this may be $7.99 monthly, $39.99 for 6 months or $59.99 for 1 year (this pricing is for the US; pricing in other countries may vary).  You can manage and cancel your subscriptions by going to your App Store account settings after purchase (on ClassDojo Store home screen, tap on the top right account icon).  this app is a beautiful, safe, and simple communication app for teachers, parents, and students.  A charge will be added to your Apple ID account at the end of the 7-day free trial.  The subscription automatically renews unless it is canceled at least 24 hours before the end of the current period.  Optional: parents may subscribe to this app Plus for extra features for at-home use.  It works on all devices, like iPhones, iPads, tablets, phones, and smartboards.  "I’ve divided my time teaching as B.C. and A.C.: before this app, and after this app. 



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