ClassDojo Status
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problems reported in the last 24 hours
Summary of ClassDojo Problems 😠👌🔥
- Main page is confusing
- Double profiles of teachers in the school
- No explanation of monsters or how it actually helps your child
- App focuses on getting you to upgrade and pay
- Deletes all the pictures at the end of the year if you don't pay
19 Reported Issues: 😵🆘🛟🚨📢
App crashing
My app is not opening, a few times when it did open the messages part will not open at all. It has not opened for hours. I have cleared the data and cleared the catche and uninstall and reinstall the app. Restarted my phone several times.
I am unable to delete old messages from my account. My children are in the 6th grade. I still have teachers from 2nd grade on the account. How do I get rid of past teachers and messages?
I’ve deleted and re-downloaded the app several times (and even started a new account) but even though I can receive messages from my daughter’s teacher, I can’t get ANY updates in “Stories” and I’m missing important information from the school - it’s been 3 weeks now. No one at the school knows what’s going on.
App keeps closing the second I try to open it.
I receive a notification on my phone that there is a message from the teacher, but when I go into the Dojo App there is nothing there .
Dojo Island crashes within 1 minute of playing.
Hello, my personal messages from the teachers have frozen. Please can you advise? Best wishes, Sam
Picture don't send
On app it won't let me in the messages it just shows loading icon. All other parents is fine. I am using android phone. I have rebooted phone, re installed the app. WiFi is working. If I go on website it's working. Just not the app. I am deaf so I rely on messages from teacher can I be assisted?
My pictures do not appear to be going through to parents.
My student is attending a new school and they are using Class Dojo. My daughter's previous school also uses DOJO. When I try to log in as new user to the invitation by recent teacher it states that my email address has been registered from prior registry. When I tried to change passwords and was successful it logged me into her old teachers page. Please help to resolve this issue.
Last year I was able to share my video and now I tried and it’s not working.
I have an iPhone se and downloaded the class dojo app from the apple store. The first screen asks me if I'm a teacher, student or parent, so I clicked parent. The next screen asks me to "create a new account" or "I have an account". I clicked "I have an account" but the "I have an account" option is so low on my screen that i cannot even click on it. It will only let me create a new account, but I don't want to create a new account. I am assuming this is a bug from the latest update.?? Please help!
I can’t get into my ClassDojo app on my iPhone for some reason and it is asking for my username and password. This has never happened before and username and password shows as incorrect.
I cannot get my pictures to upload
Iphone 13 can’t click on “I have an account”, it’s covered by the bottom iPhone interface bar that swipes up.
Iphone 13 can’t click on “I have an account”, it’s covered by the bottom iPhone interface bar that swipes up.
I have an iPhone se and downloaded the class dojo app from the apple store. The first screen asks me if I'm a teacher, student or parent, so I clicked parent. The next screen asks me to "create a new account" or "I have an account". I clicked "I have an account" but the "I have an account" option is so low on my screen that i cannot even click on it. It will only let me create a new account, but I don't want to create a new account. I am assuming this is a bug from the latest update.?? Please help!
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Common ClassDojo Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot ClassDojo app on iOS and Android devices. Solve all ClassDojo app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ClassDojo, Inc., developers of ClassDojo.
Verified email ✔✔
E-Mail: hello@classdojo.com
Website: 🌍 Visit ClassDojo Website
Privacy Policy: http://www.classdojo.com/privacy
Developer: ClassDojo
this app is a beautiful, safe, and simple communication app for teachers, parents, and students. this app helps teachers build a positive classroom culture by encouraging students and communicating with parents. this app is free for everyone, and K-12 teachers, parents, students, and school leaders in over 180 countries have joined. Your account will be charged for renewal within 24 hours prior to the end of the current period at the same rate ($7. 99/$39. 99/$59. 99 depending on the subscription term). "I’ve divided my time teaching as B. C. and A. C. : before this app, and after this app. I never want to go back! " — Jen E. this app is completely free for parents, teachers, and students! Depending on your subscription choice, this may be $7. 99 monthly, $39. 99 for 6 months or $59. 99 for 1 year (this pricing is for the US; pricing in other countries may vary). You can manage and cancel your subscriptions by going to your App Store account settings after purchase (on ClassDojo Store home screen, tap on the top right account icon). A charge will be added to your Apple ID account at the end of the 7-day free trial. The subscription automatically renews unless it is canceled at least 24 hours before the end of the current period. Optional: parents may subscribe to this app Plus for extra features for at-home use. It works on all devices, like iPhones, iPads, tablets, phones, and smartboards.
