Procare: Childcare App Reviews

Procare Reviews

Published by on 2025-02-17

🏷️ About: Procare is a childcare app and website that allows you to manage your entire school operations, streamline administrative functions, and improve the parent experience. It offers features such as contactless sign-in/out, staff timeclock, daily sheets/reports, lear... Show more


       


Overall Customer Experience 😎


🫥 Neutral
42.9%

😎 Positive experience
30.0%

🤬 Negative experience
27.2%

~ from Justuseapp.com NLP analysis of 106,961 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Tuition collection is easy

- Automatically calculates late fees

- Allows for recurring scheduled payments

- Attendance, sign in sheets, incident reports, toddler charts, potty training charts, notes and videos for documentation

- Can print reports for licensing

- Instant communication with parents and notifications of injuries

- Allergy section to verify what kids are eating/drinking

- Acts as a live feed throughout the day

- One stop shop for teachers and administrators

- Cumulative/running timeline



Read 35 Customer Service Reviews 😠💢

4.9 out of 5
Push notifications

This good is good in theory but not so much in real time. I’m not sure how it works on the caregiver side but the parent side there is very little functionality. The most important thing for a parent is to be able to see and hear what is happening at daycare in real time… or at least close to real ... Show more

Sufficient, glitchy

Going down a star after a few more days use. It’s been an hour and the main timeline still hasn’t updated based on a notification of a nap from the teacher. Also I just noticed my sons teachers profile picture is showing up under my name also in the messages.

Seems pretty decent, though I’m... Show more

Needs updates on parents view

I cannot speak to how Procare is for schools and teachers. But for parents this is one of the worst apps I have used (this is my 5th app for daycare/school). The parents do not have the ability to log anything for their child ie diaper, bottles, food, sleep; which informs the teachers easily about... Show more

Picture access could be better

I love that I get updates throughout the day. I wish there was a way to go in and see all the photos for each kid in one place without having to scroll through for so long over time where they are embedded.

I wish there was an alert letting me know when the kid has been dropped off and picke... Show more

Decent App . . . When it Works

I enjoy being able to communicate with teachers through Procare , and receive updates including pictures, as well as access billing information.

My main concern is that lately, the activities are not being updated including sign in and sign out activities. This becomes extremely challenging... Show more

Really great app

I love getting updates in real time throughout the day. It’s so reassuring to know what’s going on with my kid. It also helps us prepare for his specific needs that day when we pick him up. We can see if he didn’t eat well, for example, and come prepared with a snack for him. I love the pictures... Show more

Peace Of Mind For Parents

It’s always nerve racking when your little one is off with a sitter or at daycare but my wife and I love the updates we get through Procare . Being able to see when she eats, naps, plays, and see pictures helps us relax knowing she’s in good hands!

Procare is well made and works well. I on... Show more

Great App, but Needs Tweaks

Using Procare as a parent, I love it. It keeps me informed about my kids throughout the day. The daily summary email is nice, too, if you don’t want to get every notification of every thing. Just a couple things I would change:
- be able to “react” or comment on a picture
- get more granular... Show more

Loving it as a parent AND a provider

Procare has so far (1 month in) been very usure friendly as both a provider and a parent. I like that I can have 1 login for both aspects and can toggle between what I need to do for my class, and what I need to see for my own children.
As a provider I like that it allows me to track pretty mu... Show more

Love it with a couple suggestions

I’m so thankful for Procare! It really has given me peace of mind when going back to work after maternity leave… They notifications all day are amazing and Procare is really designed well!

My only suggestions are the following… I love the messaging feature but I wish it showed up more as a... Show more

Love the app, just wish one modification

I love Procare for our daycare. I love getting notifications throughout the day of what she’s eat/learning/napping/etc and most of all the pics they can send :) you can also change the setting to have email notifications instead of push notifications, or none at all, or just the daily wrap up 1x p... Show more

Lifesaving app for preschool!

As a Preschool Director of 65+ students and 10 staff members, Procare has improved my job immensely. Tuition collection was the easiest ever, ongoing balances for additional charges, automatically calculated late fees, allows for recurring scheduled payments. Parents have given tons of positive fe... Show more

Employee and parent

I work at a daycare and also have my daughter enrolled there. Procare allows me to show other parents how their child is doing throughout the day in real time, which is especially helpful for parents whose children have never been in daycare before. It allows employees and parents to send direct m... Show more

ABSOLUTELY LOVE!!

I have used a few different Care/School apps and this is, by far, the BEST! My 2 year old daughter has Type 1 Diabetes and she started daycare full time for the first time since she was diagnosed. Her school uses Procare to post updates and pictures and it has drastically reduced my anxiety about ... Show more

Work Usage Bonus

It’s wonderful to use to keep up to date with parents and their little ones. I enjoy the features such as the allergy section so I can verify that what they are eating/drinking is a-ok. This is especially helpful right now. I am a preschool then the after school teacher and this is very useful when... Show more

Absolutely love this app!

My children’s daycare recently started using Procare and I love being able to see pictures of my kids and the activities they’re participating in while I’m at work. I’ve often struggled with being a single mom, working full-time and not being able to know what my 2 young children are doing during ... Show more

Great app, helps with peace of mind!

My wife and I brought our baby to a new daycare, and the provider uses Procare. We love the daily play-by-play updates, and seeing photos/videos of Baby Girl helps reassure us that she’s doing well! The embedded text chat feature is also great!

So far, we haven’t experienced any bugs. The ... Show more

Does a fine job!

No frills, but it seems to work very well. No bloat, just simple and effective. You can get and send messages between you and your daycare provider, get reminders about events, see picture your daycare provider posts, and you see your child’s activity feed like a social media feed that only feature... Show more

Amazing!!

We’ve been with a few different day cares (and; with that; few different communication systems). This one is super easy to use, and acts almost as a live feed throughout the day instead of just a play by play report at the end of the day - LOVE that. Also love that it’s a “one stop shop” for teache... Show more

Best school ever!

Such a piece of mind after going though lots this is by far the best fit for my son who is such a loving boy and does well with structure and fun! They make playtime safe, chapel enjoyable , they are truly there for you and whatever you need and have concerns about. I could not say enough great thi... Show more

A few suggestions

Procare is good for keeping up-to-date with our son’s preschool shenanigans. I had a couple of suggestions to improve the UX:
1) allow the ability to scroll between photos; currently, you have to tap the photo to view a higher res version, then close it to go back to the main screen and repeat ... Show more

The best business partner

I love Procare and my clients rave about it. It’s easy to use, the tech support is there right away if I have a question. Then they usually wait on me for a response because I get busy with the kids. But they wait and are always polite and knowledgeable. Parents get updates immediately as I enter ... Show more

Good app for staying up to date

Being able to check up on my little ones throughout the day is great! I previously waffled between receiving notifications, but the updated settings introduced a week ago let me get only the ones I want. Several times, Procare has been helpful for checking nap trends so we can continue them into t... Show more

Great App

I have loved getting to use Procare. I am in the process of setting up a home daycare and this will be perfect! I love that there is a free version for those that do not need tuition billing or other attendance records etc.

I wish the messaging feature showed up as a conversation instead o... Show more

Get communication tool for free.

Procare is a great way for my teaching staff to communicate with parents. We just owe it for all our daily and incident reports. I looked at the pieces that you can pay for and they all seemed very easy to use and very useful for the price. I chose not to use them because my corporate takes care o... Show more

Best app for communicating with parents

I have an in home daycare and use to always send home papers at the end of each day letting the parents know what their child ate, how they slept, diaper checks and so forth. Papers get lost, ripped, stained by having to keep up with them all day. And, the parent doesn’t get to know how their child... Show more

Very nice!

It made it a lot easier to drop my kids off at day care the first day, as I got plenty of updates for them and plenty of photos. It’s also so much easier for them to just message us and ask us to bring in another pack of diapers or more bibs. I actually quickly realized I had to change my email not... Show more

Customer service is fantastic

You ask a question and it is always answers with minimal wait time. They speak to you in clear English everything makes sense. There are a few things I wish Procare could do more of. You have to go onto the website because Procare can’t do what you want. But that’s ok. The billing rotation seems ... Show more

The BEST app for childcare providers

I do in home childcare and Procare is amazing for communicating with parents and creating daily reports. The parents love the real time updates (and photos) and the summaries sent at the end of the day are as simple as signing the child out. Parents can sign use Procare to sign their children in ... Show more

Love the communication and format (parent view)

We’ve used competitor apps as well, and this one is fantastic! I love that I get alerts and we can easily and timely communicate with our caregivers. Our caregivers are great about using Procare throughout the day instead of “batch” updates, so we are really getting the most out of it. As a nursin... Show more

User Friendly

I was referred to Procare from another child care professional. Needing to rethink our current billing service and find something more conducive to a child care center Kinderlime made perfect sense. With so many other features it was exactly what I was looking for. All areas needed for tracking in... Show more

Misty Bohr
2022-03-18

Why can't everything be preselected for each kid to add at one time.

Nathalia Reis
2022-01-18

The app stopped working and I don't get any updates anymore. Tried to delete it and reinstall it but still doesnt work. I can't see what's happening in my son's day or contact the teachers. Frustrating. No customer service line. No support from the daycare either.

Kathleen Biegalski
2021-09-25

I would definitely NOT recommend this software to any business. We used ProCare for one year and switched companies due to lack of customer support. You are not assigned a point of contact, and the response to any issue that I had was not met. We switched to EZ Care and loved it until ProCare acquir... Show more

Krystal Spreeman
2021-08-26

Is there a way to see when the other parent drops off or picks up?



Is Procare Safe? 🙏

Yes. Procare: Childcare App is very safe to use. This is based on our NLP (Natural language processing) analysis of over 106,961 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for Procare Is 52.5/100.

Safety Analysis

90.5% of users say app is Safe 👍
90.5%

8.9% of users have Some Concerns ⚠️
8.9%

0.6% of users say app is Risky 🚨
0.6%


Is Procare Legit? 💯

Yes. Procare: Childcare App is a totally legit app. This conclusion was arrived at by running over 106,961 Procare: Childcare App User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Procare Is 100/100..

🔏 Privacy & Data Safety

Procare collected the following data from you:

  • Data Linked to You:
    • Identifiers
    • Usage Data
  • Data Not Linked to You:
    • Contact Info
    • Diagnostics

Pricing Plans 💸

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Duration Amount (USD)
Monthly Subscription $33.33


How was your experience with Procare: Childcare App? Post a Review




Features

- Contactless sign-in/out using QR code or Curbside GeoLocation

- Digital sign-in/out for student attendance, absences, and transfer to different rooms

- Best industry standard reporting for childcare licensing needs

- Parent kiosk for easy drop-off and pick-up, with optional use of a 4-digit pin and payment based on hourly attendance

- Staff timecard with reports for payroll

- Real-time tracking of ratios for licensing compliance

- Photos and videos with unlimited storage and one-tap sharing to parents

- Custom student activities with development skills tracking

- Daily sheets for infants/toddlers with automatic reports to parents

- Billing with easy invoice creation, transaction management, and refunds/credits

- Incident recording with report sending and parent signature

- Calendar for sharing upcoming events with parents

- Parent communication via message, text, email, or phone call

- Center management with student and family database, registration, and roster maintenance

- Detailed reports for attendance, timecard, billing, and roster

- Seamless integration with major SIS, Quickbooks, payroll systems, and more

- Newsletter sending, attendance report viewing, and automated billing plans

- Tuition or attendance billing plans with online payments for daily/weekly/monthly cycles

- Before/after school billing with late fee

- New registration system for waitlist, applied, and active roster

- Complete childcare management and daycare software features, including student/family information, immunizations, and reporting.

  Contact Support
Developer:
Kinderlime Inc

Contact e-Mail: