Ginlo Private app not working? crashes or has problems?

Ginlo Private Status

Last Updated on 2024-04-02 by ginlo.net Gesellschaft fur Datenkommunikationsdienste mbH

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36 User reports:
App has problems

User reports 36

⚠️ Most reported problems ⚠️

Not working

55.6%

Connection

33.3%

Crashes

5.6%

2.8%

problems reported in the last 24 hours

24 hour clock ⏰

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Common Ginlo Private Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Ginlo Private app on iOS and Android devices. Solve all Ginlo Private app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Ginlo Private iPhone Issues and Solutions

Ginlo Private iOS app crashes, not working, errors
Ginlo Private iOS app network issues
Ginlo Private on iOS has black/white screen

Ginlo Private Android App Issues and Solutions

Ginlo Private has errors/crashing/not working
Ginlo Private server network connectivity issues
Ginlo Private has black screen

Ginlo Private iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Ginlo Private app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Ginlo Private app crashes or not working on Iphone (iOS):

Close and restart the Ginlo Private app on iPhone
Update Ginlo Private app to the Latest Version for iOS
Uninstall and reinstall Ginlo Private iPhone app
Update your iPhone to the latest iOS version

Fix Ginlo Private on iPhone unable to connect to server/internet connection issues::

To resolve Ginlo Private network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Ginlo Private black/white screen (blank screen) on iPhone:

Follow the Ginlo Private iOS app troubleshooting guide Here →

Ginlo Private Android App Issues and Solutions

Fix Ginlo Private not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Ginlo Private app issues:

Force Stop the Ginlo Private App
1. On android, goto "Settings" » click Ginlo Private app. » click "Force Stop".

Update Ginlo Private to the latest version on PlayStore

Clear Ginlo Private App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Ginlo Private app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Ginlo Private.

Fix Ginlo Private unable to contact server/ Ginlo Private internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Ginlo Private » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Ginlo Private » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Ginlo Private on android.

Solve Ginlo Private black/white screens issue on Android:

Follow the Ginlo Private android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ginlo.net Gesellschaft fur Datenkommunikationsdienste mbH, developers of Ginlo Private.

Verified email

Contact e-Mail: [email protected]

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit ginlo Private Messenger Website

Privacy Policy: https://app-help.ginlo.net/consumer/de/privacy/

Developer: ginlo.net

About this app

Technical know-how isn’t necessary at all. ginlo encrypts not only end-to-end, but also all data stored in GinloPrivate using strong and secure standarized algorithms. And since we want ginlo to serve and benefit its users – just like every good technology does – we especially care about ease of use for everyone. You should decide to whom you entrust really important things. ginlo protects you and the most valuable things you have. Don't worry about the security and privacy of any product, just add ginlo to your device. ginlo is very easy to use and can be used even by the youngest. Please also send us any feedback you have – be it praise, criticism, or ideas. Limitless Communication, without Side Effects. Clean, completely encrypted, and safe. Just send an e-mail to support@ginlo. net. No age limit - it's that safe. We’re looking forward to your message!