MSC Status
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66 Problems reported in the last 24 hours
🔨🐞 Solved: verified fixes that worked!
[Solved] It will not accept any of my billing information.
[Solved] Won’t turn off last cruise 🚢 info
Not listed in group chat and can't get into msc app
Login
Doesn't recognize booking number on app.
Trying to book in - will take selfie, enter all details but keeps taking me back to step 1
Can t get into my app at all
Can't log in
The app for the msc for me sayssorry cannot contact server
server cannot be reached
📋 32 Reported Issues:
I enter all my stuff but it changes ID back to passport. I have fixed on website, but app wont
click on booked trip and it always indicates "something went wrong"
can not download msc for me
server cannot be reached
I’m using IOS phone to install the MSC app. After registered the next step is going to check in but the page nothing to show is empty. Please advise how I want to check in ?
When I first loaded the app, it worked fine. Now when I log in I keep getting the "An error has occurred. Please try again later". VERY FRUSTRATING. I can still access some of the app, but the message keeps popping up.
Hi, The app is rather instable: always, at every page “An error occurred. Please try again” (whilst it has my profile, despite re-install / stop+restart / …). App version: 5.0.4 (=latest) with up2date Android phone. Greetings, Henry Kompagnie.
Message when I enter app or when I go into itinerary. It says "An error occurred, please try again "
Have all info put in. It says check in complete. But if I go to print EDocks, it says an error has occurred. Thank you for any help
An error has occurred keeps popping up when trying to check in. I have reviewed countless times the information I have entered is correct and still occurs. Pops up when taking self picture too. Very frustrating.
Not working g kerosene saying An error occured
Hi I can't get into the app. .I'm putting my booking no.in 47967557
Not able to complete check in, can't take photo or credit card info. I have been trying for several weeks. Uninstall and install again and nothing, Tried from phone and computer same issue on both devices.
Trying to log on to MSC for me and keep getting this message “Cannot connect to server try later”
Msc for me app not working
Hi wont let me log inyo msc for me
I have tried to log into the MSC AP for the first time. It tells me to verify account or data
Cannot download MSC for Me app to my iPhone -- keep getting message "cannot contact server now. Please try again." It's been saying this for several days.
Speciality restaurants not showing on the app or website for our May 23 cruise, but are showing for the Dec 23 one??? Very annoying
I am unable to see excursions on the App. It says my browser is not up to date. Yet it is and I have even downloaded Firefox to check.
I downloaded the app to use on my upcoming cruise Jan 20th on MSC Grandiosa. I have a few issues while attempting to use it: 1. I purchased a shore excursion but when I tried purchased items it doesn't show it. 2. I booked 3 cabins for a group of 6 people. Only me and my husband show up on the Check in page. I have a printed confirmation with all guests listed but the app doesn't recognize them. 3. When I tried to buy a specialty restaurant package it says that my browser is not up to date. Is this not an app (rather than a website)? Not a good experience so far.. Booking#43808501
I have downloaded the app but cannot seem to get into it??
I can only access my second cruise and not my first and only have one booking number for both
I can only access my second cruise and not my first and only have one booking number for both
Will not log in. I get a message saying “Log in system failed”
It won’t allow me to check in or edit my personal data
The app displays my daughter's photo for all passengers and is not allowing me to change it
App problems with pics, have to uninstall and install again, wont let me finish my check in process with credit card info.
I cannot do online check in
Cannot check in
Hi I downloaded the MSC fir me app yesterday ready for our cruise in July and it will not allow me to fill in all the personnel data. Is this normal? I have it downloaded on an iPhone and iPad and neither lets me fill in the data.
App won’t open. It worked previously on my phone but I had to click on it a few times to open. Now it won’t open at all. I have an iPhone 11. All my other apps work.
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Developer: MSC Cruises S.A.
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