PiceaOne Status

Last Updated on 2024-11-27 by Piceasoft

I have a problem with PiceaOne

Are you having issues? Select the issue you are having below and provide feedback to PiceaOne.

Read all Solutions

Fix Now in One Click

👨🏻‍👩🏻‍👦🏻‍👦🏻
2 User reports:
App has problems

User reports 2

⚠️ Most reported problems ⚠️

Connection

50.0%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with PiceaOne? Report Issue

Common PiceaOne Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot PiceaOne app on iOS and Android devices. Solve all PiceaOne app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

PiceaOne iPhone Issues and Solutions

PiceaOne iOS app crashes, not working, errors
PiceaOne iOS app network issues
PiceaOne on iOS has black/white screen

PiceaOne Android App Issues and Solutions

PiceaOne has errors/crashing/not working
PiceaOne server network connectivity issues
PiceaOne has black screen

PiceaOne iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever PiceaOne app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix PiceaOne app crashes or not working on Iphone (iOS):

Close and restart the PiceaOne app on iPhone
Update PiceaOne app to the Latest Version for iOS
Uninstall and reinstall PiceaOne iPhone app
Update your iPhone to the latest iOS version

Fix PiceaOne on iPhone unable to connect to server/internet connection issues::

To resolve PiceaOne network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix PiceaOne black/white screen (blank screen) on iPhone:

Follow the PiceaOne iOS app troubleshooting guide Here →

PiceaOne Android App Issues and Solutions

Fix PiceaOne not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent PiceaOne app issues:

Force Stop the PiceaOne App
1. On android, goto "Settings" » click PiceaOne app. » click "Force Stop".

Update PiceaOne to the latest version on PlayStore

Clear PiceaOne App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "PiceaOne app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch PiceaOne.

Fix PiceaOne unable to contact server/ PiceaOne internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click PiceaOne » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got PiceaOne » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch PiceaOne on android.

Solve PiceaOne black/white screens issue on Android:

Follow the PiceaOne android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Piceasoft, developers of PiceaOne.

About this app

At the end, optionally review a report summary and transfer it to computer via iTunes file sharing. this app app works together with Picea® Services and other services. Follow the required steps to complete the service. Scan the QR code to start. Device information is displayed automatically.