Kasa Smart is your portal to your TP-LINK Smart Home.
** Kasa Smart is
currently only compatible with TP-LINK Smart Plug HS100/110/107 KP200/400, Smart
Plug Mini HS103/105, KP105/115, Smart Switch HS200/210/220, Smart Power Strip
HS300/303, Smart Bulb LB100/110/120/130/200/230, KL50/60/110/120/125/130, IP
Camera KC100/105/110/115/120/200/300/310/400/410S, EC60/70, Smart Router SR20,
and Range Extender RE270/370/350K **
Kasa .
Are you having issues? Select the issue you are having below and provide feedback to Kasa Smart.
By Gary Chase 3 months ago
I just received 3 new Kasa smart plugs HS103P3 and can't get them to work. I have others on the Kasa app that work fine. What am I doing wrong? Please give me a call at 630.251.7497.
By James Sharpe 1 year ago
Keeps crashing. I’m using iPhone with latest iOS 16.3. This is so annoying. I’m trying to monitor my toddler upstairs.
By Jack 1 year ago
The new function; add devices to indiv created “rooms”. I tried this numerous times and it just doesn’t work even though it says “success” in adding devices to the room.
By Sharon Oberritter 1 year ago
My Kasa smart plug was working well but now, while it turns on the light, it will not turn it off automatically. It appears that the app does not activate the off button on the app.
By Keith Hamilton 1 year ago
We have two Kasa Spot camaras and 2 Tilt camaras. The Tilt camaras work fine. The Spot camaras worked for a while and now both loose connectivity. I can unplug them and plug them back in and they work for a while (30 to 60 minutes) and then the light turns red, and they lose connectivity again. Same thing happens even if I reset them.
By Keith Hamilton 1 year ago
We have two Kasa Spot camaras and 2 Tilt camaras. The Tilt camaras work fine. The Spot camaras worked for a while and now both loose connectivity. I can unplug them and plug them back in and they work for a while (30 to 60 minutes) and then the light turns red, and they lose connectivity again. Same thing happens even if I reset them.
By Frank Louis Cardinale 1 year ago
I was just referred to a third party by customer service at a cost of 46. I want the charge refunded ASAP. this has all the signs of a scam. Kasa should be ashamed if they are unable to provide customer service.
By Ronald Kent McCall 1 year ago
i am an electrician and installed app 20 kasa and trying to find out one 3way switch on the app connects and turns on the lights but after about 5-8 seconds the app indicator shows the switch turns off. but in reality, the lights stay on, and I can still use the app to cut them off I have tried to see if it the switch by installing another new one, but it did the same thing. anything I should check
By Sylvia Jacques 1 year ago
In the Kasa app for Android phones when I try to change video rotation, the app frrezes
By Richard Rice 1 year ago
I keep getting this, what looks like a windmill in the center of the screen. I can't view the live stream. Can you help me? Regards
By Charles Quinn 1 year ago
App was working with a schedule to my non-dimmer switch until this week. Now I get the message 'connection error" and am only able to control the light through the app on Local. My wifi is working fine, has not moved, and my cellphone is on 2G wifi. I am Iphone software 15.4.
By Patricia Farrenkopf 1 year ago
Unable to Create Account with Kasa Smart App. Error Message: The email address is already being used by another account. ??? Unable to connect Power Strip to my wireless Device List. These products are useless if I can’t create an account. Without the account I also can’t connect with my Echo Dots. Thank you, Patricia Farrenkopf 917 767 5232
- Can only organize devices on Home Screen by groups and product type
- Groups are all on or all off
- Product type is useless when more than a handful of devices of different types
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Complete guide to troubleshoot Kasa Smart app on iOS and Android devices. Solve all Kasa Smart app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at TP-LINK Research America, developers of Kasa Smart.
100% Contact Match
Developer: TP-Link Corporation Limited
E-Mail: [email protected]
Website: Visit Kasa Smart Website
Kasa Smart lets you add, configure, monitor, and control your connected TP-LINK Smart Home devices from anywhere in the world. Kasa Smart is your portal to your TP-LINK Smart Home. Purchase a TP-LINK Smart Home device and download KasaSmart to get started today. You can schedule your appliances to turn on or off according to your schedule, or set them to Away Mode to deter would-be burglars. And that’s just the beginning. Stay tuned for updates to the Kasa platform as we add support for new features and upcoming hardware in the Kasa family!