KidsFox Status

Last Updated on 2025-01-14 by Fox Education Services GmbH

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⚠️ Most reported problems ⚠️

Not working

43.6%

Connection

17.9%

Crashes

15.4%

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Common KidsFox Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve KidsFox network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the KidsFox App
1. On android, goto Settings » KidsFox » click [Force Stop]

Clear KidsFox App Cache and Data:
1. On android, goto Settings » Apps » KidsFox » Storage » click [Clear Data] option. This clears both data and cache.
2. restart KidsFox.

On android, goto Settings » Apps or Manage Apps tab.
Click KidsFox » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto KidsFox » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch KidsFox

E-Mail: support@kidsfox.app

Website: 🌍 Visit KidsFox Website

Privacy Policy: https://foxeducation.com/company/privacy/

Developer: Fox Education Services

Feb 18, 2025, 12:13 PM
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