Verizon Family app not working? crashes or has problems?

Verizon Family Status


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⚠️ Most reported problems ⚠️

Something else
60.0%

Crashes
20.0%

Login
20.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Verizon Family Problems 😠👌🔥

- Locks up parent's data when child reaches data limit

- Location services are not accurate

- Time restrictions are not clear

- App crashes often

- Not reliable

  3 Reported Issues: 😵🆘🛟🚨📢

Katherine
2024-01-30

The app does not allow for me to sign into my account and since there is no desktop version, I am paying for a service I am unable to access.

Stephanie
2023-08-25

I have to disconnect and reconnect this app at least 1x per month. What would cause it to keep demanding a fix every month?

Loraine N/A Wendling
2022-08-12

Location are completely off constantly

Showing 1-3 of 3

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Common Verizon Family Problems & Solutions. Troubleshooting Guide



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Verizon Wireless, developers of Verizon Family.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Verizon Smart Family Website

Privacy Policy: https://www.verizon.com/about/privacy/smart-family-privacy-policy

Developer: Verizon Consumer Group




About this app

You’ll receive an alert with your child's location if they’re ever involved in a potential collision. • Monitor your child’s phone usage and activity with features that allow you to review texts, call history and their device’s battery life. • Review which apps users visit in a 7-day period, and the amount of time spent on each.  You can also check the real-time device map anytime. • Childproof the internet with blocking features to filter social media, messaging, gaming apps and websites—plus set purchase limits for apps, games and music. • Detect driving events such as speed, rapid acceleration, hard braking, hard corners, and phone usage.  The Verizon Smart Family app lets parents set controls and tracking, and is paired with the Verizon Smart Family Companion app on their child’s smartphone. • Set alerts to find out where your child’s device is at a certain time of day or when your child enters/leaves a pre-set geofence.  Verizon Smart Family is your partner in parenting, with location tracking, parental controls and driver insight features.  Locate your child’s device, block content, filter websites, view device usage, understand your child’s driving habits and more.  Get Premium and try all of the features for free for 30 days ($9. 99/mo thereafter).  For iOS phones, you can also access a list, by category, of URLs visited by the user.  Download Verizon Smart Family now and get peace of mind, knowing your child’s online experience is safe.