PetSmart app not working? crashes or has problems?

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I have a problem with PetSmart

Are you having issues? Select the issue you are having below and provide feedback to PetSmart.



⚠️ Most reported problems ⚠️
Something else
46.2%

Not working
30.8%

Login
23.1%

Problems reported in the last 24 hours

24 hour clock ⏰

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
D
Diane Southerland:

Auto ship isn’t showing

H
Heather Worden:

not allowing me to sign on even after resetting my password

📋 6 Reported Issues:

L
Lorraine Mahoney 2023-11-29

I was just about to check out with a large order and all of a sudden , it cut out with access denied. If this business goes under, I think you know why....at least I do. I now have to call the person who was going to pick up the order for me and cancel. I am not a happy customer today.

M
M King 2023-08-27

Your app is not working and hasn’t all weekend! Am I going to be able to request an order anytime soon?

D
Douglas Allsop 2023-08-15

PetSmart mobile app won’t open on my iPhone. I get a white screen with the PetSmart logo and that’s it! I’ve deleted the app several times and reinstalled it with the same results.

J
Jane 2023-07-01

Access denied

F
Frances Szaukellis 2023-05-14

All of the sudden the westie says that I don't have permission. I have many items in my cart too!

M
Mary 2023-03-18

Can't find the "I'm here" button. Tapped the "Pick up" icon with the picture of a red car with trunk open. The resulting pop up window MAY be the place to find "I'M here" but part of that pop up window is obscured by the toolbar at the bottom. The pop up window can't be moved.

Showing 1-6 of 6 reported issues:

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