Reolink app not working? crashes or has problems?

Reolink Status

Published by on 2024-01-08

Reolink App is an easy-to-use security camera system surveillance app. It
enables you to locally or remotely access your IP cameras and NVRs on mobile
devices.


I have a problem with Reolink

Are you having issues? Select the issue you are having below and provide feedback to Reolink.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
183.3%

Not working
58.3%

Connection
16.7%

Screen
16.7%


Reported Issues: 22 Comments

By Michael A Burke   1 month ago


I have one REOLINK E1 Outdoor PoE camera and two REOLINK 4K PTZ Outdoor Cameras When I use Windows 11 laptop, and windows 11 tower, app works great. Even with video set to Clear no problem. But on Android Tablet, and Android phone app works in ok in Fluent but when I set it to Clear, app reboots.

By Donald fisher   8 months ago


I have had the reolink app on my android tablet and two android phones for over a year. The reolink app keeps logging itself off which prevents me from getting motion alerts live.

By Donald fisher   8 months ago


I have had the reolink app on my android tablet and two android phones for over a year. The reolink app keeps logging itself off which prevents me from getting motion alerts live.

By Ron Wilmot   9 months ago


Can't upgrade. Java Error. Then stays stuck on Download & doesn't install.

By steve   1 year ago


I phone keeps dropping app. Have to keep logging into camera when camera is working I put it on its mount outside and it stops working

By David landry   1 year ago


Client works on MacBook Pro, app works on iPhone, app does not work on iPad.

By William Loy   1 year ago


Unable to use the Reolink app on my Apple iPad. App freezes on start up. Blue Reolink background on the left 2/3rds and blank white bar on the right 3rd of the screen. I have tried uninstalling and reinstalling the app to no avail.

By William Loy   1 year ago


Unable to use the Reolink app on my Apple iPad. App freezes on start up. Blue Reolink background on the left 2/3rds and blank white bar on the right 3rd of the screen. I have tried uninstalling and reinstalling the app to no avail.

By Jim Musser   1 year ago


Running Reolink app on a new Amazon Fire HD 10 tablet. I've figured out how to prevent the tablet from shutting down; but after several hours, the Reolink app apparently stops, and it displays the 'desktop' with all the app icons. If I tap the Reolink icon, it will start up and run again for several hours; but overnight it will shut down again.

By Peterg   1 year ago


I Manage about 20 NVR's and hundreds of cameras, Since last update (I'm on version 4.34.0.5 Android) app has become extremely slow and today it will not load any cameras / NVR's I cleared cache and restarted phone.

By Ron   1 year ago


Seems like we all have issues with the app not working with iPad (freezing) but I’m not seeing any solutions.

By Joe   1 year ago


Android 13. Can open individual cameras on my house but it crashes loading either NVR of a two business locations I manage.

By John Thorn   1 year ago


Reolink installed and works on new iPad Air 5 but opens to Reolink blue screen. The screen is frozen can do nothing with it other than close it down.

By Steve   1 year ago


Have iPad and app freeze on open app what is the fix. Also have an android phone the app opens and then scan code but then it don’t connect what is the fix for this

By Neil Fox   1 year ago


Reolink app on brand new iPad Air 5 freezes at home screen and does not load. :( Also can't get to any camera from the web using IP address. :(

By Jim triplett   1 year ago


App freezes up on new iPad. Reinstalled app same result SW 15.5 iPad Pro (12.9-inch) (5th generation)

By bo   1 year ago


Reolink installed and works on iPhone and laptop, but opens to Reolink blue screen on ipad, screen is frozen can do nothing with it other than close it down.

By Jos koopmans   1 year ago


App crashes everytime i open it after 1 minute.

By HB   1 year ago


I am setting up my Reolink camera and the screen has gone entirely blank (white) on the phone app after I entered my phone number and accepted the subscription cost. I can't go any further unless I try to uninstall the app, and reinstall it.

By Wayne   1 year ago


Can’t access my cameras with my iPhone, had no issues up until today, any ideas?

By Clinton Lynn   2 years ago


Ran reolink stupid update on my lap top, now it won't work. Connects then goes blank screen.

By Rita Gardella   2 years ago


I can't remember how to go back a few months ago to watch video??


Common dislikes about Reolink app

- Issues with Adobe Flash

- Issues with iPhone app

- Short battery life

- App fails to load cameras

- Software and hardware are lackluster



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Common Reolink Problems & Solutions. Troubleshooting Guide


   



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Developer: Reolink Digital Technology Co., Ltd.

E-Mail: [email protected]

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About this app

Remotely monitor and watch live streaming via 3G/4G or WiFi anywhere and anytime. 4.  It enables you to locally or remotely access your IP cameras and NVRs on mobile devices.  Capture video from live view channels on your mobile device to playback. 7.  Remotely playback video recording from your camera SD card and NVR HDD. 6.  You can monitor and watch live streaming of your home and business anywhere and anytime.  Only 3 steps to access cameras and NVRs (at the same local network) --- the easiest solution ever. 2.  Schedule video recording (including motion-triggered recording) at anytime. 10.  Control PTZ (pan-tilt-zoom) cameras remotely (left, right, up and down).  Capture single and multiple images to save on your mobile device. 8.  Get emails or push notifications in real time when motion detection is triggered. 9.  this app App is an easy-to-use security camera system surveillance app.  Multi-channel viewing (up to 16 channels) on screen at the same time. 5.  Note: this app App is compatible with NVRs and IP Cams from this app.  Easy and friendly interface for all users to use. 3.  It helps you easily get peace of mind. 1. 



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