My Verisure app not working? crashes or has problems?

My Verisure Status
I have a problem with My Verisure

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28 User reports:
App has problems
 User reports 28

⚠️ Most reported problems ⚠️
Connection
25.7%

Not working
20.0%

Something else
20.0%

Login
17.1%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of My Verisure Problems 🔥

- Limited customization options

- Lack of advanced features

- Occasional bugs and glitches

- Limited compatibility with other apps

📋 7 Reported Issues:

S
Sha 2023-11-26

Unable to login for the last couple of days! Kept receiving confused messages that something wrong with the ID . Complaining username/pass problem and we kept changing password, before we called them and automated message saying App is problematic, try later!!!! When is the later no idea! Verisure should have informed their customers! Very poor service and unfriendly login procedure and mechanism for password reset is very confusing anyway!

C
Chris Taylor 2023-11-25

App not working. Two days out of action and phone only gives a recorded message. I am sick of issues with Verisure and close to cancelling. Lost all faith in the system as so many faults and issues, even the installation was a complete shambles.

J
John Buckley 2023-08-11

App not working, will not activate or de-activate system

P
Paul Gates 2023-01-25

App link iPhone 14 no work connect to link problem app download keep failervall times I will cancllled refunded soon fault EE with him no work all speed all fine your app need update

⚠️ Troubleshoot | Report Issue ⚠️
C
Carolyn Kelly 2022-12-31

My app keeps requesting a new password which I have tried to no avail

A
Alain Richoux 2022-10-18

The app wouldn't display the history, although everything else goes well. It returns a very long error reference starting with 2ca7 and ending with d01e: sorry something went wrong. Please try again later. The web version works as expected. I've tried deleting the app and reinstalling it, no luck.

G
Gladys Matthew 2022-07-25

My app will not close and is constantly running , will not close on the home page

Showing 1-7 of 7 reported issues:

Have a Problem with My Verisure? Report Issue




Common My Verisure Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. My Verisure iPhone Issues and Solutions

  2. My Verisure Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: atenciononline@securitasdirect.es

Website: 🌍 Visit My Verisure Website

Privacy Policy: https://customers.securitasdirect.es/media_contents/app/myverisure/android/terms_es.html

Developer: Securitas Direct - Verisure




‼️ Outages Happening Right Now

  • Mar 30, 2025, 07:58 AM

    a user from Leeds, United Kingdom reported problems with My Verisure : Connection

  • Mar 30, 2025, 06:22 AM

    a user from Coventry, United Kingdom reported problems with My Verisure : Login

  • Mar 29, 2025, 08:48 PM

    a user from Bromley, United Kingdom reported problems with My Verisure : Connection

  • Mar 29, 2025, 08:27 PM

    a user from Colchester, United Kingdom reported problems with My Verisure : Login

  • Mar 29, 2025, 06:25 AM

    a user from Rotherham, United Kingdom reported problems with My Verisure : Connection

  • Mar 27, 2025, 08:16 PM

    a user from Montreal, Canada reported problems with My Verisure : Not working

  • Mar 27, 2025, 12:34 AM

    a user from Lydbrook, United Kingdom reported problems with My Verisure : Crashes

  • Feb 27, 2025, 08:57 AM

    a user from Marseille, France reported problems with My Verisure : Login

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