Gojek app not working? crashes or has problems?

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I have a problem with Gojek

Are you having issues? Select the issue you are having below and provide feedback to Gojek.



⚠️ Most reported problems ⚠️

Not working
40.0%

Connection
20.0%

Login
20.0%

Crashes
10.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Gojek Problems 😠👌🔥

- Go-Points used to be worthwhile but now they are pointless

- Stingy with the points and puts an expiration date on them

- New offerings are either so lackluster or totally unattainable without a zillion points

- Customer service is often rude and not helpful

- Tickets get closed with a solution about a different problem

- Confusing interface

- A boatload amount of promotion which is just annoying

- Even the “benefits” are not beneficial at all

- Driver asks for more money than what the app said

Have a Problem with Gojek? Report Issue




Common Gojek Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Gojek app on iOS and Android devices. Solve all Gojek app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Gojek iPhone Issues and Solutions

  2. Gojek Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at PT GO-JEK INDONESIA, developers of Gojek.


Verified email ✔✔

E-Mail: info@gojek.com

Website: 🌍 Visit Gojek Website

Privacy Policy: http://www.gojek.com/privacy-policy/

Developer: PT. GoTo Gojek Tokopedia Tbk




About this app

this app is beyond an app for online transportation, food delivery, logistics, payment, and daily services. this app is also an app with a social mission: to improve the welfare and livelihoods of the Indonesian people. How? By empowering people!  When you’re bored at home and want to explore the best cuisine in your city, try GoFood pickup and pay your food with GoPay to minimize human contact.  YOU play a part in the mission to improve the lives of the people in Indonesia, every time you make a booking/order and use our services! this app app has a lot of uber cool features and services.  By downloading Gojek and using this app services, not only will you help our partners make running errands easier for you, you'll also help make their and their family's dreams come true.  Every GoPay Plus account has the right to get a cashback! * It’s convenient and safe.  By today, this app has partnered with over 1 million drivers, 125. 000 merchants, and 30. 000 other services, spread across 50 cities in Indonesia.  All you have to do is verify your GoPay and register your bank account.  You can transfer GoPay balance to your friends and withdraw it to your bank.  Want to pay for the Prakerja program to level up your skill? You can just GoPay it!  Buying groceries is done easier with GoMart or GoShop, while GoMed takes care of your health without going to the pharmacy. Don’t worry, JD.  Upgrade your account to GoPlay Plus to enjoy PayLater (your savior when your balance is low).  Need to buy phone credits, mobile data packages or you just want to pay your bills?  For logistical needs, our GoSend or GoBox troops are ready to help you.  Let’s use GoPay to pay everything, hassle-free.  We have GoFood, the service for food delivery.  You can choose one from three: GoRide, GoCar, or GoBluebird. When you’re lost?