T2C app not working? crashes or has problems?

T2C Status

Last Updated on 2021-03-03 by T2C

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2 User reports:
App has problems

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Common T2C Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot T2C app on iOS and Android devices. Solve all T2C app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

T2C iPhone Issues and Solutions

T2C iOS app crashes, not working, errors
T2C iOS app network issues
T2C on iOS has black/white screen

T2C Android App Issues and Solutions

T2C has errors/crashing/not working
T2C server network connectivity issues
T2C has black screen

T2C iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever T2C app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix T2C app crashes or not working on Iphone (iOS):

Close and restart the T2C app on iPhone
Update T2C app to the Latest Version for iOS
Uninstall and reinstall T2C iPhone app
Update your iPhone to the latest iOS version

Fix T2C on iPhone unable to connect to server/internet connection issues::

To resolve T2C network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix T2C black/white screen (blank screen) on iPhone:

Follow the T2C iOS app troubleshooting guide Here →

T2C Android App Issues and Solutions

Fix T2C not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent T2C app issues:

Force Stop the T2C App
1. On android, goto "Settings" » click T2C app. » click "Force Stop".

Update T2C to the latest version on PlayStore

Clear T2C App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "T2C app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch T2C.

Fix T2C unable to contact server/ T2C internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click T2C » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got T2C » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch T2C on android.

Solve T2C black/white screens issue on Android:

Follow the T2C android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at T2C, developers of T2C.

About this app

Avec l’application officielle "this app", optimisez vos déplacements en transports en commun dans l’agglomération clermontoise en quelques clics ! With the official app this app, organize your travels on the Great Clermont-Ferrand urban transport network : bus, tram ...