Air Transat Status
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12 Problems reported in the last 24 hours
Summary of Air Transat Problems 🔥
- Difficult to create a profile
- Charging for seat when booking ticket
- Useless messages waking up user in the early morning
📋 9 Reported Issues:
When I go into booking to book a seat the screen changes from English into French so I cannot do anything please help
Unable to download electronic documents, or manage my booking through the app.
I’m trying to manage my booking and the app and website both just freeze. I’ve tried several times and deleted and reinstalled used other devices and still no avail
I booked through a 3rd party and they say that's why I'm having a problem with the MANAGE my booking it doesn't work. The screen just freezes. Supposedly, they know about this GLITCH. I want to check-in 24 hours ahead of time too but doubt I will be able to. Also, on hold for hours and hours till your phone battery dies. I even tried phoning the UK office of AT with no luck. I've booked 1/2 my journey with WESTJET and what a difference their site works and they call you back at an agreed time. Next time I know who I will be booking with.
Where to start…. Error message on website and app when trying to modify booking, no-one answering phone (do they have staff to answer)?, wrong links supplied to messenger help where you’re supposed to be connected to chat with an agent “in a moment” but still nothing after 3hrs? This airline is a scam!!
When i go onto the app, none of my information is there and i have booked a lot on the app. No where to log in, nothing
My booking is 634H7G
I have the same problem....App not registering my booking. I tried calling several times the last month and get frustrated after one hour on hold. What's going on with your customer service ? Extremely stressful and you are wasting my time. Also, I have purchased my seats and would like to switch to Option + Will I lose the seats I've already purchased ? Will I be reimbursed for what I already paid for extra? There are no electronic options that answer my questions...
I have a booking with AirTransat U12FUM Manchester/Toronto/Montreal 23 June returning Montreal/Toronto/Manchester on 18th July When I go on "Manage my Booking" I get the message "Booking not found" I have never had this problem before This means that I cannot check in online. I always check in online and cannot go to the airport without doing this. I am not prepared to do all the check in at the airport. Delays at Manchester Airport check in and security are currently very bad. I have tried many times to contact you by telephone and hold on and hold on and hold on and then get cut off Please enable me to access my Booking I find this whole situation very stressful
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