BankID Status

Last Updated on 2022-09-06 by Vipps

I have a problem with BankID

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Most reported problems

Connection

50.0%

Crashes

50.0%

Common BankID Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve BankID network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the BankID App
1. On android, goto Settings » BankID » click [Force Stop]

Clear BankID App Cache and Data:
1. On android, goto Settings » Apps » BankID » Storage » click [Clear Data] option. This clears both data and cache.
2. restart BankID.

On android, goto Settings » Apps or Manage Apps tab.
Click BankID » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto BankID » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch BankID

E-Mail: [email protected]

Website: 🌍 Visit BankID säkerhetsapp Website

Privacy Policy: https://www.bankid.com/policy-statement

Developer: Finansiell ID-Teknik BID AB

Mar 11, 2026, 11:29 AM
a Windows user from Freetown, Sierra Leone reported problems with BankID : Crashes
Sep 23, 2025, 07:44 AM
a AndroidOS user from Helsingborg, Sweden reported problems with BankID : Connection
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