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⚠️ Most reported problems ⚠️

Connection
36.4%

Not working
25.4%

Login
14.8%

Screen
7.4%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of H Band Problems 😠👌🔥

- Some of the data sets are in Mandarin.

- The app needs some work to fix bugs.

- It doesn't match what my sleep time it says 8.6 hours on my band but only shows 55 mins on my band.

  82 Reported Issues: 😵🆘🛟🚨📢

Scott Santford Hockenberry
2024-11-06

i can't set the time on my watch to daylight savings. i've done so before using hband but i can't no

Ken
2024-10-19

H band not connecting to iphone

Victoria
2024-10-17

App will not reconnect to network after removing & reinstalling app.

Robert Knox
2024-09-24

The Weather on my watch does not stay on and at times though I set it to show Fahrenheit it shows Celsius instead and sometimes disappears altogether how can I fix it

John Whitley
2024-08-03

My h band only records hr during the night and never during the daytime although it records all other functions

Wayne
2024-06-13

Blood oxygen, works on the watch, when wearing and testing, but does not, monitor it on my phone. Not just my phone.

Sarah
2024-06-06

Hi My Hband is not logging my sleep pattern ?

Gordon Humphrey
2024-03-07

Sleep Monitoring does not monitor the whole night. I monitors starting at 01:00 AM to 05:00 AM. 99% of the time. Just 2 times it has monitored the whole night. Please help. Thank you, Gordon

REJI MATHEW
2024-02-22

App measurement is not same as the watch measurement

Daniel Budurea
2024-01-27

I have problems with O2 tracking. The time interval it stops at 7 AM all the time. There is no setting to extend the interval. Also it will be great if the ECG watch measurement will be automatically transferred in the App.

Joe Smith
2024-01-11

last 24 hours, HM18 band will not stay connected to the phone. Time is off, it syncs but then will not let me change any setting, watch is dead and won't respond to a button press for 1-2 minutes after the sync. Watch is fully charged. Phone used is an iPhone SE (2022) and running H Band software 10.42.0. Any suggestions? Have only had the HM18 for four months.

Laura Watkins
2024-01-04

The clock/calendar stopped working. It's got the wrong date and time - not just hours off, also minutes. I can't find any way to try to adjust it to the correct time/date.

Barb
2024-01-01

My sleep time is not being fully tracked even though all other functions are being recorded for that time period.

Charles R Marshall
2023-12-30

Watch face frozen at the wrong time and date. Can't get any other icons by swiping the face of the watch. Data seems to be transferring properly to H band app. Can you help?

J White
2023-12-23

Sleep mode worked one night then stop loading

Wade Dittus
2023-12-20

App is being used on lige Smart watch. Sleep tracker ( monitor not working. All others are.

Marta
2023-12-18

My H band keeps disconnecting every 10 minutes and then not reconnecting on its own even though my phone is in my pocket . I have to go in the app every time to reconnect it by hand which is pointless as I want to receive messages and stuff on it. I don't want to keep checking my phone and reconnecting it.

Christina Davison
2023-12-13

App has stopped providing history. It is showing a "network unavailable" error.

Carol Cooper
2023-11-22

iPhone won’t connect to app. Bluetooth is on

Dawn
2023-11-19

Watch doesn’t connect with my phone to tell me if I have a text message anymore I got this watch Christmas of 2022 and I’ve been having problems ever since. I am hard of hearing and need the watch to vibrate around my wrist so I know I have an incoming text message. Also, I have to reconnect my watch to my phone multiple times aI am hard of hearing and need the watch to vibrate around my wrist so I know I have an incoming text message. Also, I have to reconnect my watch to my phone multiple times a day to see the damn weather. I was given this watch because it supposed to be seen your friendly and helpful..

John Walker
2023-11-08

Device connects to my iPhone and the HBand app. The app records my steps (Pedometer) and Heart Rate, but it does not store my Blood Pressure, Blood Oxygen, or HRV data at all. I have tried refreshing the app as well as disconnecting the device, but it still only records the items mentioned above while not recording the others. Thank You

Whitney Moore
2023-10-18

So far my Hband watch is working OK. However. It does NOT have the blood glucose on the dashboard. Nor does it appear when I swipe to next feature. Is there an update?

Lina
2023-10-13

I can't get the weather to change locations to my current location. I have permissions set to allow the app to use my location all the time but it still doesn't update.

Russell Hunt
2023-10-04

My watch indicates Female - I am a male! When touching that on the watch face I get a "update your profile in H band" message, how can I do that? Looking through H band I have not found that option. Thank you.

KING PATRICIA B
2023-09-27

Can't get weather

Anthony Robert Bryar
2023-09-19

H Band won't update my profile on watch. It still show a female instead of male.

Todd
2023-09-12

The battery went dead so I charged it to full, after that it will not turn on any longer.

Suzanne Whitaker
2023-09-08

My h band watch is reading a 6.3 mmol/L however, my blood glucose glucometer is reading 27.7 mmol/L. How do I get my h band watch to read more accurately?

Peter-Doherty
2023-09-03

Blood glucose not updating to dashboard

Suat
2023-08-26

On the second day my H band has frozen cannot move anything the clock works that’s all Tried factory reset then reset that’s it I am very disappointed my partner got this H band to check my blood level it worked the the first day now it’s dead very dissatisfied waste of money puts me in dangerous blood level spike Is this just a gimmick Help??????????

Showing 1-30 of 82

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About this app

Continued use of GPS running in the background can dramatically decrease battery life. 2.