Are you having issues? Select the issue you are having below and provide feedback to Spirit Airlines.
- Uncomfortable seats
- No free glass of wine
- Cancelled flights
- Delayed flights
- No notification of changes
- Unhelpful customer service
- Expensive carry-on fees
App will not let me add a payment method to book a flight. Error message reads “Oops, something went wrong. Please try again later.” I have restarted the app and tried the process several times.
I say: Ops sometimes went wrong try again later. I has been trying for a month and it suck
App says flight canceled but it is not called directly and checked on website
Payment method is not working
App won’t let me view my boarding pass. I’ve checked in, but it says that function is “not supported on this device.” It worked fine on first leg of trip. I have an iPhone 12 Pro Max, there should be no problems. Any advice?
I have been trying to book my flight for days on my iPhone and every time I try to do it says oops. something went wrong. Now the flight is more expensive! Why?
i have been trying to cancel my free spirit membership for the last hour. I have tried by my android phone and on my computer. I tried following the instructions but what they tell me to look for is not there. I was charged $69.95 today for my yearly membership. I did not keep track of when my renew was and I know when I signed up I was told it is automatic, but I want to cancel and should have, but did not remember when my renewal was due. I NEED HELP ASAP. The cancelation process is not user friendly at all!
App not providing any flight updates when selecting flight status. Message says “no flights found”
Hello, I try to book a round-trip on your website (Atlanta - Newark from Nov 23rd to Nov 27th) but after entering all my information and proceeding to the payment, the following message appears: "We're sorry but an error occurred and your booking did not process. You will not be charged." How can I proceed, please? Thank you in advance.
Never works…every time I get to payment portion get message”oops something went wrong…” everything is entered correct! Frustrating! Please take my money!
Keep getting "oops something went wrong." Everything is entered correctly. Help.
At checkout I keep getting an error message “Oops something went wrong, please try again later.” I’ve tried for 2 days now
When I submit my credit card I keep getting the message “Oops something went wrong”. I have closed the app and tried many times. Any suggestions?
When I submit my credit card I keep getting the message “Oops something went wrong”. I have closed the app and tried 4 times. Any idea what I can do?
App won't let me enter name, or conf number
Every time I finish processing my flight and go to book it( final step) it tells me oops something went wrong
Stuck on "please wait" every time I open the app and I need to book this flight TODAY before the prices jack up again...
When I try to pay for the check bag it’s says oops something went wrong
I open the app, put my last name and reservation number in and hit find my flight, then the app closes. I'm unable to check in to my flight tomorrow as a result and obtain my boarding passes.
When I try to check in, it throws error message stating to call. If I get past the check-in and try to save or print boarding pass, it throws the same error message.
Complete guide to troubleshoot Spirit Airlines app on iOS and Android devices. Solve all Spirit Airlines app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Spirit Airlines, developers of Spirit Airlines.
Book your next getaway, check-in for your flight, get your boarding pass, and receive flight status updates when you actually need them. Travel faster and lighter than ever before with your new travel app companion. - Get the information you need right at your fingertips with all your upcoming trips in one place. Our newly redesigned app has been enhanced to provide a more dynamic relevant experience where you can stay informed and use more self-serve capabilities. With the Spirit Airlines app, easily manage all your trips in one place. Its only the beginning, more to come! Ready for More Go? Quickly see your flight status, gate/terminal, seat assignment, and much more! - Need to make a change?