norisbank photoTAN app not working? crashes or has problems?

norisbank photoTAN Status

Published by on 2024-01-29

AUTHORIZE TRANSACTIONS FAST AND SECURELY With the photoTAN app, you are able to
easily and securely authorize important transactions in the online and mobile
banking. After you entered and submitted all required transaction data in the
online banking, a colored graphic will be displayed in case of an active
photoTAN procedure.


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Common norisbank photoTAN Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at norisbank GmbH, developers of norisbank photoTAN.


100% Contact Match

Developer: norisbank GmbH

E-Mail: [email protected]

Website: Visit norisbank photoTAN Website

70.97% Contact Match

Developer: norisbank GmbH

E-Mail: [email protected]

Website: Visit norisbank GmbH Website



About this app

You can also approve your online card payments with your norisbank Visa and Mastercard (debit and credit card) simply by clicking on the push notification, logging in to your photoTAN app and approving the transaction.  After you entered and submitted all required transaction data in the online banking, a colored graphic will be displayed in case of an active photoTAN procedure.  If you tap on the notification, the photoTAN app will open, you can log in (using a PIN, Touch ID or Face ID), approve the login and are then directly logged into your online banking.  With the photoTAN app, you are able to easily and securely authorize important transactions in the online and mobile banking.  In order to use the photoTAN procedure, you need an activation letter which you can request in the online banking.  If you scan the graphic using the photoTAN app, a transaction number (TAN) is created which can be used to authorize the transaction.  This will open the photoTAN app, in which a TAN is generated and with another tap the TAN is transferred to the “norisbank App”, where you simply need to tap on “Execute” to finalize the transaction.  If you are using the photoTAN app with the new push functionality ,you do not have to scan a graphic during login.  If you want to transfer money using “norisbank App” with a few taps, you need to tap on the button “Generate TAN” below your transaction summary.  You are required to enter your account number, your PIN as well as a TAN during online banking login.  The photoTAN app has a PIN protection.  For a smooth and fast login you are able to use Touch ID or Face ID.  Instead you will receive a push notification.  Transactions in your online and mobile banking that are performed with the photoTAN app are secured with the security guarantee of norisbank. 



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