VW Financial Services photoTAN app not working? crashes or has problems?

VW Financial Services photoTAN Status


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⚠️ Most reported problems ⚠️

Not working
61.8%

Login
14.7%

Connection
11.8%

Account
5.9%

problems reported in the last 24 hours

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Common VW Financial Services photoTAN Problems & Solutions. Troubleshooting Guide

 


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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Volkswagen Financial Services AG, developers of VW Financial Services photoTAN.




About this app

Simply input your order into our banking app, click onto “Zur photoTAN-App” and you will directly be transferred to the photoTAN App.  From now on you can do all your banking business by mobile anytime and anywhere using our photoTAN Service.  Simply confirm your order by clicking “Ausführen” and the TAN will be encrypted and transferred to the banking app.  This photoTAN Service always applies when you authorize your online banking orders by TAN.  If you installed the photoTAN App and the VWFS AG Banking App you can do your banking business by our App2App Service.  Your order details will be encrypted and transferred to the photoTAN App and displayed to you for checking.  Simply scan the graphics using the photoTAN App which includes all the details of your order.  VWFinancialServicesphotoTAN then generates a TAN which you type into your online banking screen and confirm.  There you can finally confirm your order.