comdirect photoTAN App Status

Last Updated on 2026-02-25 by comdirect bank AG

I have a problem with comdirect photoTAN App

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Most reported problems

Not working

75.0%

Connection

25.0%

Common comdirect photoTAN App Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve comdirect photoTAN App network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the comdirect photoTAN App App
1. On android, goto Settings » comdirect photoTAN App » click [Force Stop]

Clear comdirect photoTAN App App Cache and Data:
1. On android, goto Settings » Apps » comdirect photoTAN App » Storage » click [Clear Data] option. This clears both data and cache.
2. restart comdirect photoTAN App.

On android, goto Settings » Apps or Manage Apps tab.
Click comdirect photoTAN App » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto comdirect photoTAN App » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch comdirect photoTAN App

Contact e-Mail: [email protected]

E-Mail: [email protected]

Website: 🌍 Visit comdirect photoTAN App Website

Privacy Policy: https://www.comdirect.de/cms/apps/phototan/datenschutzbestimmungen.html

Developer: comdirect – eine Marke der Commerzbank AG

Mar 14, 2026, 02:49 PM
a Linux user from Schleiden, Germany reported problems with comdirect photoTAN App : Connection
Mar 13, 2026, 04:09 PM
a Windows user from Stendal, Germany reported problems with comdirect photoTAN App : Not working
Feb 12, 2026, 12:06 PM
a Windows user from Kirn, Germany reported problems with comdirect photoTAN App : Not working
Jan 02, 2026, 10:19 AM
a Windows user from Wuppertal, Germany reported problems with comdirect photoTAN App : Not working
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