TK-Ident Status

Last Updated on 2025-03-07 by Techniker Krankenkasse (TK)

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⚠️ Most reported problems ⚠️

Not working

46.6%

25.9%

Connection

12.1%

Crashes

10.3%

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Common TK-Ident Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve TK-Ident network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the TK-Ident App
1. On android, goto Settings » TK-Ident » click [Force Stop]

Clear TK-Ident App Cache and Data:
1. On android, goto Settings » Apps » TK-Ident » Storage » click [Clear Data] option. This clears both data and cache.
2. restart TK-Ident.

On android, goto Settings » Apps or Manage Apps tab.
Click TK-Ident » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto TK-Ident » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch TK-Ident

Contact e-Mail: service@tk.de

E-Mail: service@tk.de

Website: 🌍 Visit TK-Ident Website

Privacy Policy: https://www.tk.de/techniker/unternehmensseiten/datenschutz/datenschutz-tk-ident-app-2160518

Developer: Techniker Krankenkasse (TK)

Jun 02, 2025, 07:05 PM
a user from Munich, Germany reported problems with TK-Ident : Not working
Jun 02, 2025, 05:04 PM
a user from Berlin, Germany reported problems with TK-Ident : Login
Jun 02, 2025, 01:51 PM
a user from Arnsberg, Germany reported problems with TK-Ident : Not working
Jun 01, 2025, 07:52 AM
a user from Hamburg, Germany reported problems with TK-Ident : Login
May 24, 2025, 09:41 AM
a user from Cologne, Germany reported problems with TK-Ident : Not working
May 23, 2025, 05:33 PM
a user from Wallenhorst, Germany reported problems with TK-Ident : Crashes
May 20, 2025, 10:19 AM
a user from Ulm, Germany reported problems with TK-Ident : Login
May 19, 2025, 04:15 PM
a user from Pforzheim, Germany reported problems with TK-Ident : Not working
May 11, 2025, 10:38 AM
a user from Kolding, Denmark reported problems with TK-Ident : Login
May 09, 2025, 10:54 AM
a user from Düsseldorf, Germany reported problems with TK-Ident : Connection
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