Commerzbank photoTAN app not working? crashes or has problems?

Commerzbank photoTAN Status
I have a problem with Commerzbank photoTAN

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28 User reports:
App has problems
 User reports 28

⚠️ Most reported problems ⚠️
Not working
46.9%

Crashes
12.5%

Login
12.5%

Something else
12.5%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Commerzbank photoTAN Problems 🔥

- No cloud back up option

- Problem hasn't been fixed in over a year

- Horrible change to the app

📋 4 Reported Issues:

N
Nathalia 2024-03-28

The photoTAN app doesn’t even open on my Iphone

S
Shiney Kavil Thomas 2022-12-18

photoTan is blocked .Every week this is the problem.An need to delete unused activation.I am losting my time with this .For an emergency if I need to send money to India I can't.Then I should ask to my friends to send money from their Bank.

L
Liu Xing 2022-06-07

Dear Sir or Madamn， I have received the Activation letter sent to me by Commerzbank, but THERE was no response when I used photo tan-app to scan the Activation graphic. I asked my colleague to use her mobile phone to try, but it didn't work either. What could be the problem?

B
Bhooma Mohankrishna 2022-05-09

Technical error

Showing 1-4 of 4 reported issues:

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Common Commerzbank photoTAN Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Commerzbank photoTAN iPhone Issues and Solutions

  2. Commerzbank photoTAN Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: mobileservices@commerzbank.com

Website: 🌍 Visit Commerzbank photoTAN Website

Privacy Policy: https://www.commerzbank.de/portal/de/footer1/datenschutzhinweise-apps/hinweis_phototan_app.html

Developer: Commerzbank A.G.




‼️ Outages Happening Right Now

  • Mar 25, 2025, 12:08 PM

    a user from Helmstadt-Bargen, Germany reported problems with Commerzbank photoTAN : Login

  • Feb 17, 2025, 08:27 AM

    a user from Frankfurt am Main, Germany reported problems with Commerzbank photoTAN : Not working

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