Commerzbank photoTAN Status
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problems reported in the last 24 hours
Summary of Commerzbank photoTAN Problems 😠👌🔥
- No cloud back up option
- Problem hasn't been fixed in over a year
- Horrible change to the app
4 Reported Issues: 😵🆘🛟🚨📢
The photoTAN app doesn’t even open on my Iphone
photoTan is blocked .Every week this is the problem.An need to delete unused activation.I am losting my time with this .For an emergency if I need to send money to India I can't.Then I should ask to my friends to send money from their Bank.
Dear Sir or Madamn， I have received the Activation letter sent to me by Commerzbank, but THERE was no response when I used photo tan-app to scan the Activation graphic. I asked my colleague to use her mobile phone to try, but it didn't work either. What could be the problem?
Technical error
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Common Commerzbank photoTAN Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Commerzbank photoTAN app on iOS and Android devices. Solve all Commerzbank photoTAN app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Commerzbank AG, developers of Commerzbank photoTAN.
Receive push message, check order, approve - with the new photoTAN push function, you can approve orders quickly and securely with just one click. CommerzbankphotoTAN offers the highest possible security through a modern and convenient TAN procedure - for all customers who use Commerzbank's online and / or mobile banking. The photoTAN is an important part of every login and transaction in your online and mobile banking. When you then open the photoTAN app, the order to be approved is displayed directly for you to check. After placing an order in Online Banking, a mosaic-like colorful graphic appears on the monitor. With the photoTAN scan function, you still have the option of scanning a photoTAN graphic to generate a TAN. With our new feature, the digital first activation, you can after the legitimation with VideoIdent in the next 3 hours easily and quickly activate the photoTAN app with a code that you receive by SMS. As soon as a new order is available for you to approve, we send you a notification to your smartphone when you use photoTAN-Push. The push function of our new photoTAN app is particularly convenient. If the data displayed is correct, you release the order with just one click. It is used to verify the order data you have entered and to generate the transaction number (TAN). The photoTAN app is our most innovative security method. To check, you then see the essential details of your order again in CommerzbankphotoTAN . If everything is correct, simply enter the TAN on the computer and the order is confirmed. The photoTAN app is one of our security factors. You scan this with the photoTAN app.
