Emirates app not working? crashes or has problems?

Emirates Status


I have a problem with Emirates

Are you having issues? Select the issue you are having below and provide feedback to Emirates.



⚠️ Most reported problems ⚠️
Not working
54.3%

Something else
20.0%

Connection
7.6%

Crashes
7.6%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Emirates Problems 🔥

- Difficult to use

- Had to call Emirates twice to purchase seats and then again to get my passport number entered

- App kept entering my birthday in Skyward on the wrong day

- Not fully checked in, so guess that will happen at the airport

📋 21 Reported Issues:

P
Praveen 2025-03-04

On the App, I repeatedly get the Sorry, we have a technical problem.....try again later.

D
Daf 2024-04-07

Tried to add to "My Trip" with surname and reference - technical issue *please try again later* Have been Trying for the past few days, still get the same message.

D
Doreen Koo 2024-01-08

When I tried to install the Emirates app I get a message "Not compatible with device". I have an LG7 ThinQ phone. Why???

M
Merv Zell 2023-09-19

I cannot join/login to Skywards... I go thorough the process of joining, and then a login screen appears. But it then won't accept my login details, responding that the details I entered are incorrect! I've tried many times with the same result

J
Jan 2023-08-31

I have samsung j7 phone and when I try to download emirates app, it says it is not compatible, can you help me thanks

Y
Yvonne Conlon 2023-07-30

I have been trying to add an upcoming booking on the emirates app for a few days. It tells me to keep trying again in a few minutes. Have tried deleting and re-installing app but this hasn’t resolved the issue

B
Brian Hudson 2023-07-11

When I try to book a flight I can put in details like Airport I’m flying from and where I’m going to until i go to select option flights..the app does not respond at all so cant book a flight! Please help this has been going on since 2022

J
Jonty 2023-04-28

Trying to book a multicity trip, after inputting all three flights and choosing times, message comes up we are having a technical difficulty please try later. This has been ongoing for a long time. Also, can’t update my passport details, I get the same message. Why are Emirates not fixing this?

D
Desmond Mcloughlin 2023-03-11

when booking return leg of a booking.or trying to redeem miles on App.get message "sorry we have technical problem at the moment ". been ongoing for 6 months..please repair

M
Mo 2022-10-24

App keeps reporting a technical error when trying to book multi city routes. Been ongoing for weeks if not months.

J
Jan Adcock 2022-10-03

When I try to add passenger details a message pops up saying 'Sorry, we have a technical problem at the moment. Please try again later'. However, every other option appears to be working.

D
Desmond Mcloughlin 2022-09-29

ok until i go to select option flights..the app does not respond at all so cant book a flight!

D
Desmond Mcloughlin 2022-09-28

when it comes to selecting the flight requested..nil response

J
Jennifer Grant 2022-09-24

I can see my booking in the app FKKRL2 but when I click on it to manage my trip I get a message saying “sorry, we have a technical problem at the moment. Please try again later”. I’ve been getting this message for the last six months or more, ever since the booking was made. I’d like to be able to use the app to fine tune the experiences available to me on my flight which departs on the 5th of October, just 10 days from now.

J
Jennifer Grant 2022-09-24

I can see my booking in the app FKKRL2 but when I click on it to manage my trip I get a message saying “sorry, we have a technical problem at the moment. Please try again later”. I’ve been getting this message for the last six months or more, ever since the booking was made. I’d like to be able to use the app to fine tune the experiences available to me on my flight which departs on the 5th of October, just 10 days from now.

H
Hayley 2022-09-20

App not working

I
Ian Kisberg 2022-09-06

I'm having the same issue as Shirley Shepherd. 3/9/22 Tell me my phone isn't comparable.

S
Shirley Shepherd 2022-09-03

I have samsung j6 phone and when I try to download emirates app, it says it is not compatible. I had emirates app on this phone in Feb 2019 no problems, please help as going to NZ soon and would like to use app. Thank you

P
Paul Firth 2022-09-02

Hi, the app doesn’t hold details of trips. They disappear after putting the information in. Thank you.

H
Hayley 2022-08-22

Your site always has technical problems

L
Lynda Pettigrew 2022-05-14

I have tried to pay for reserved seating. However during the authorisation process when paying the site stopped and it is now saying it is not booking seats for that flight

Showing 1-21 of 21 reported issues:

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Developer: Emirates-Group




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