Are you having issues? Select the issue you are having below and provide feedback to Emirates.
- Difficult to use
- Had to call Emirates twice to purchase seats and then again to get my passport number entered
- App kept entering my birthday in Skyward on the wrong day
- Not fully checked in, so guess that will happen at the airport
Tried to add to "My Trip" with surname and reference - technical issue *please try again later* Have been Trying for the past few days, still get the same message.
When I tried to install the Emirates app I get a message "Not compatible with device". I have an LG7 ThinQ phone. Why???
I cannot join/login to Skywards... I go thorough the process of joining, and then a login screen appears. But it then won't accept my login details, responding that the details I entered are incorrect! I've tried many times with the same result
I have samsung j7 phone and when I try to download emirates app, it says it is not compatible, can you help me thanks
I have been trying to add an upcoming booking on the emirates app for a few days. It tells me to keep trying again in a few minutes. Have tried deleting and re-installing app but this hasn’t resolved the issue
When I try to book a flight I can put in details like Airport I’m flying from and where I’m going to until i go to select option flights..the app does not respond at all so cant book a flight! Please help this has been going on since 2022
Trying to book a multicity trip, after inputting all three flights and choosing times, message comes up we are having a technical difficulty please try later. This has been ongoing for a long time. Also, can’t update my passport details, I get the same message. Why are Emirates not fixing this?
when booking return leg of a booking.or trying to redeem miles on App.get message "sorry we have technical problem at the moment ". been ongoing for 6 months..please repair
App keeps reporting a technical error when trying to book multi city routes. Been ongoing for weeks if not months.
When I try to add passenger details a message pops up saying 'Sorry, we have a technical problem at the moment. Please try again later'. However, every other option appears to be working.
ok until i go to select option flights..the app does not respond at all so cant book a flight!
when it comes to selecting the flight requested..nil response
I can see my booking in the app FKKRL2 but when I click on it to manage my trip I get a message saying “sorry, we have a technical problem at the moment. Please try again later”. I’ve been getting this message for the last six months or more, ever since the booking was made. I’d like to be able to use the app to fine tune the experiences available to me on my flight which departs on the 5th of October, just 10 days from now.
I can see my booking in the app FKKRL2 but when I click on it to manage my trip I get a message saying “sorry, we have a technical problem at the moment. Please try again later”. I’ve been getting this message for the last six months or more, ever since the booking was made. I’d like to be able to use the app to fine tune the experiences available to me on my flight which departs on the 5th of October, just 10 days from now.
App not working
I'm having the same issue as Shirley Shepherd. 3/9/22 Tell me my phone isn't comparable.
I have samsung j6 phone and when I try to download emirates app, it says it is not compatible. I had emirates app on this phone in Feb 2019 no problems, please help as going to NZ soon and would like to use app. Thank you
Hi, the app doesn’t hold details of trips. They disappear after putting the information in. Thank you.
Your site always has technical problems
I have tried to pay for reserved seating. However during the authorisation process when paying the site stopped and it is now saying it is not booking seats for that flight
Complete guide to troubleshoot Emirates app on iOS and Android devices. Solve all Emirates app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Emirates, developers of Emirates.
We’ll send you real-time information about your check-in, departure gate, boarding time, baggage belt and more, straight to your personal device. Enjoy easy access to information about your tier status, benefits and Skywards Miles balance, and manage your account wherever you are. It’s easy to update your details, and you can view your full itinerary at any time - even when you’re offline. You can print it, or send it to your phone via SMS or email to use it as a digital boarding pass. On The this app App for iPhone and iPad you can download your boarding pass directly to Wallet. Explore ways to earn and spend your Skywards Miles directly within Emirates . Search for flights to over 150 destinations around the world, and complete your entire booking through Emirates . Check in online and download your boarding pass. Tailor Emirates to your needs by choosing which notifications you want to receive. Explore the world your way with the personalised this app App for iPhone and Apple Watch. Choose your meal and seat preference, and add services such as Chauffeur-drive. Get live travel updates at a glance. Emirates reminds you when it’s time to board, lets you know if there’s a change to your flight and tells you where to pick up your bags when you land – all without you reaching for your phone.