My Conoco app not working? crashes or has problems?

My Conoco Status

Last Updated on 2022-11-01 by Phillips 66 Company

I have a problem with My Conoco

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User reports:
No current problems

User reports 0

Summary of My Conoco Problems 🔥

- Doesn't work at all their stations

- Mobile pay has not worked since November

- Discount does not work

- Pump not available message comes up

- Cashier scan barcode does nothing

📋 4 Reported Issues:

Jerry Long 2023-09-11

Attempting to launch My Conoco app states a new version is available. When I hit ok, it goes to iPhone apps and states a new app is not available in my area. This loop continues until I close the app.

JACK STROM 2023-02-27

My app says error when I try and use it,

Glenn 2022-10-17

Please call me

Katie Leveque 2022-07-27

I can’t add a profile picture to my account or my family member’s can’t add them either and we need to change names on a family members account and they can’t change it

Showing 1-4 of 4 reported issues:

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Common My Conoco Problems & Solutions. Troubleshooting Guide

Table of Contents:

My Conoco iPhone Issues and Solutions

My Conoco iOS app crashes, not working, errors
My Conoco iOS app network issues
My Conoco on iOS has black/white screen

My Conoco Android App Issues and Solutions

My Conoco has errors/crashing/not working
My Conoco server network connectivity issues
My Conoco has black screen

⚠️ Troubleshoot | Fix Now in One Click

My Conoco iPhone Issues and Solutions

How to fix My Conoco app crashes or not working on Iphone (iOS):

Close and restart the My Conoco app on iPhone
Update My Conoco app to the Latest Version for iOS
Uninstall and reinstall My Conoco iPhone app
Update your iPhone to the latest iOS version

Fix My Conoco on iPhone unable to connect to server/internet connection issues::

To resolve My Conoco network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

My Conoco Android App Issues and Solutions

Fix My Conoco not working on Android, crashes, errors or is unresponsive:

Force Stop the My Conoco App
1. On android, goto Settings » My Conoco » click [Force Stop]

Update My Conoco to the latest version on PlayStore

Clear My Conoco App Cache and Data:
1. On android, goto Settings » Apps » My Conoco » Storage » click [Clear Data] option. This clears both data and cache.
2. restart My Conoco.

Fix My Conoco unable to contact server/ My Conoco internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click My Conoco » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto My Conoco » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch My Conoco